Connectivity issues

[WileyKyle]

My truck seems to be having connectivity issues. The app/ website doesn't update with the current truck information and hands-free BlueCruise won't engage. I tried disconnecting the 12V battery but it did not seem to help. Any other ideas on what the problem might be and what can be done?

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[Maquis]

My truck seems to be having connectivity issues. The app/ website doesn't update with the current truck information and hands-free BlueCruise won't engage. I tried disconnecting the 12V battery but it did not seem to help. Any other ideas on what the problem might be and what can be done?

Check that the connectivity switches in settings are still turned on. If they are, try toggling them off and back on again.

 

[WileyKyle]

Check that the connectivity switches in settings are still turned on. If they are, try toggling them off and back on again.

Tried that. I can't access connectivity menu in the settings.

 

[Ford Motor Company]

My truck seems to be having connectivity issues. The app/ website doesn't update with the current truck information and hands-free BlueCruise won't engage. I tried disconnecting the 12V battery but it did not seem to help. Any other ideas on what the problem might be and what can be done?

Hello! Send us a private message with your VIN and current mileage. Allow me to see what I can do to assist. Thanks!

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