Dealer Won't Perform Maintenance With Active Recall

[jerock]

I've had my 10K service & the light switch replaced after Ford issued the light bar recall.

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[hturnerfamily]

I'm not even sure WHAT 'service' would even be needed, or required, at 10,000 miles..... tightening the lug nuts??

 

[ZSLC]

I had my 10K, last week. No mention of the lightbar recall. Lightbar seems like a longer term issue, happy to wait for Ford to figure it our properly.

 

[Pioneer74]

I'm not even sure WHAT 'service' would even be needed, or required, at 10,000 miles..... tightening the lug nuts??

Rotate tires and checking the battery coolant would be the things I would look for. Every 20k miles change the cabin air filter.

 

[Jim Lewis]

the New light bar seems to have little weep holes to allow moisture to escape

If that's the case, does that mean that those of us who aren't subject to the recall because we have trucks built after 3/29/23 (IIRC) have weep holes in the light bars installed after that date? Maybe somebody could post a picture of where the weep holes are and what they look like, and I'll check my truck (although scheduled to be built the week of 2/13/23, it was in production again after the battery fire by 4/3/23 and built by 4/13/23).

 

[lancersrock]

I have a list of about ten things for my dealer to look over, the most pressing being the light bar and now my reverse lights being out (well the reverse light dance around and sometimes are on i guess) but i cant be without my truck and im worried they will want to keep it for a few days so i keep putting it off.

 

[jerock]

10K they rotated tires, added coolant, & checked lights. At that time they said I needed a new light switch which they just replaced. No charge.

 

[3121]

I just took my truck in and they did both recalls in addition to the speaker replacement I was in for.

the New light bar seems to have little weep holes to allow moisture to escape

Interesting I thought the parts were not available for this yet?

 

[Maquis]

Interesting I thought the parts were not available for this yet?

My recall letter states Q4 parts availability, but it seems that there is (maybe limited) availability now.

 

[JBauer]

My recall letter states Q4 parts availability, but it seems that there is (maybe limited) availability now.

Maybe I’m crazy, but I don’t remember seeing these little holes along the rear light bar and a stenciled part number:

 

[rdr854]

Maybe I’m crazy, but I don’t remember seeing these little holes along the rear light bar and a stenciled part number:

That is not a part number. The NHTSA Part 573 Safety Recall shows that the affected part number is NL34-13N466-AC. Press reports are indicating that the new part number will be NL34-13N466-AE.

 

[LancerBoom]

Was dealing on a 2023 Lariat ER last week in inventory on a dealer's lot about an hour away. Made arrangements to come in on Saturday afternoon (7/29) to test drive and buy the vehicle. Salesman called before I got up there that when he pulled up the paperwork, the truck is in this recall since it was built in late March. Because of this recall, NHTSA has a delivery hold on the truck so dealers cannot deliver until fixed which states a Q4 resolution: https://static.nhtsa.gov/odi/rcl/2023/RCMN-23V418-4867.pdf.
NHTSA report of defect: https://static.nhtsa.gov/odi/rcl/2023/RCLRPT-23V418-7566.PDF
https://static.nhtsa.gov/odi/rcl/2023/RMISC-23V418-1640.pdf

Still went up to look at the vehicle. They could only fill out a manual paper sales agreement and paid a $500 deposit so they can hold it for me in the system. They'll check with Ford today on the recall status and if they can lock in the $1750 incentive with 1.9% financing since today is last day of month. Hope they can fix and resolve soon so I can take delivery.

 

[3121]

Maybe I’m crazy, but I don’t remember seeing these little holes along the rear light bar and a stenciled part number:

Those dimples are from the injection mold of the plastic. They are on the bad lights and the old part and the new ones. They are not drain/weep or vents.