First use of Mobile Power Cord not working

[K6CCC]

Not sure if this is me or the equipment - only got my Lightning a day and a half ago....

I wanted to try out the Mobile Power Cord for charging. This was mostly a test for me, not to overly productively charge the truck. At the moment I don't have a convenient 240V outlet (I should have time to install that this weekend) so it was only using the 120V adapter - yea, I know I will only get a few percent overnight, but that was part of the test, to see what I would actually get. So I plug the 120V adapter into the adapter box, and plug that into a dedicated 20A 120V outlet. I get a solid yellow light on the box. Plug the J1772 plug into my truck and nothing. No indication on the indicator next to the charge inlet, nothing on the dash, and no change on the adapter box. Unplugged and replugged several times with no change. As far as I can tell, the plugs are all solidly fitting and at the charge inlet on the truck I can hear it click, so pretty sure it is fully inserted.

Looked through the manual (both the printed version and the electronic version in the truck), and there is almost no useful information.

Did I miss something?

This weekend I expect to have time to install a 240V outlet that will eventually get replaced with the EVSE whenever that gets scheduled (have not figured out how to schedule that yet). In the mean time I will use a public charger this evening (piles of them around both at my work and near home (both level 2 and fast DC).

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[GustaBusta]

I have been using the Mobile Power Cord exclusively ever since I got the truck (2 months ago) as I don't have 240v in my garage, and I haven't had any issues with it. What does FordPass on your mobile device show for status while plugged in?

 

[K6CCC]

Nothing - just the normal "Vehicle Parked"

 

[Zprime29]

The light on the mobile box should be blue when you plug it in to the wall, not yellow. Is it a GFCI outlet by chance? My brother has had an issue with his being finicky with a GFCI outlet and it works fine when he switched to a regular outlet.

 

[K6CCC]

The light on the mobile box should be blue when you plug it in to the wall, not yellow. Is it a GFCI outlet by chance?

Thanks for the info that the light SHOULD be blue - the manual does not state that, so glad to have that info.

I'm pretty sure it's GFCI since code requires it, and I built it to code when I installed it. I will try a different source this evening.

 

[Heliian]

https://www.fordservicecontent.com/...N&div=f&vFilteringEnabled=False&buildtype=web

 

[sotek2345]

One other thing to check is to make sure the 120V adapter is plugged in all the way. It should be completely flush with the unit and you have to press pretty hard to get it all of the way in.

 

[K6CCC]

https://www.fordservicecontent.com/...N&div=f&vFilteringEnabled=False&buildtype=web

Thanks for that link. Far more useful than the owners manual.

When I break for lunch in about a half hour I'm going to go out to the parking structure and plug into one of the public chargers here, and I will grab the mobile cord and bring it into the shop and test it here to see what status lights I get on it. At least that will help confirm if that part is alive.

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