Piquette
Well-known member
- First Name
- Trent
- Joined
- Aug 21, 2023
- Threads
- 3
- Messages
- 75
- Reaction score
- 167
- Location
- New Hampshire
- Vehicles
- 2022 Lightning Lariat
- Occupation
- Retired
True story: When returning to the boat ramp after a September outing “On Golden Pond” in Central NH I found another Lightning owner couple had just loaded their boat and were preparing to leave. Of course I went over to say hello. We started off talking about how much we love our trucks, but the next thing they asked was “Where do you get yours serviced.” Easy, I said, you just contact the Service Department at Grappone Ford in Concord, NH. I gave him the name of the service representative I use and told him to ask for him specifically. Grappone Ford has well trained EV service technicians and knowledgeable service representatives that will take care of you. The couple did as I suggested and yes they were taken care of.
I have known this service representative and technician for years. They have been with me now through four Ford EVs starting with an Escape hybrid in 2007. The dealership is a 45 minute drive, and even though there are two other dealers that are closer, it is well worth the effort to take my expensive vehicle to them. They are top notch and I feel they have my back as I undertake the adventure of going full EV. I rely on them completely for all my Ford service and wouldn’t think of going elsewhere.
I wish other owners had dealers as good as Grappone.
I have known this service representative and technician for years. They have been with me now through four Ford EVs starting with an Escape hybrid in 2007. The dealership is a 45 minute drive, and even though there are two other dealers that are closer, it is well worth the effort to take my expensive vehicle to them. They are top notch and I feel they have my back as I undertake the adventure of going full EV. I rely on them completely for all my Ford service and wouldn’t think of going elsewhere.
I wish other owners had dealers as good as Grappone.
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