NACS Adapter Now Available + Ford EV Owners Can Now Charge on Tesla Superchargers in U.S., Canada! 🙌

[rtshinn]

Is it possible someone else has used that VIN? My son and I are on the title of our PRO. When I was in the rush to request the adapter, I asked my son to help on his laptop. I got thru first, and he did just later, and he got the OPPS message.

Interesting thought.
I bought mine used through the Reacquired Vehicle program from a dealer in Charlotte NC

Sponsored

 

[Blochead21]

Are you trying with the main account in FordPass that the vin was first added to? I saw issues that a secondary account wasn’t able to reserve the adapter but the main one was.

 

[chrislittle]

Interesting thought.
I bought mine used through the Reacquired Vehicle program from a dealer in Charlotte NC

That's an interesting possibility on your situation. I will say on mine both my MME & Lightning were new and I face the issue. I might be onto something looking at the dev tools that I cannot explain. specifically, my post request to the orders API fails with a 400 and in the payload it has most of my information correct BUT the email being passed is not correct. I'm not sure where its pulling this from so I need to do some digging.

 

[chrislittle]

@rtshinn I was able to get unblocked & order. Its a very wacky situation you can check yourself to see if you faced what I had. Here are the steps:

1. go the the normal ford.com, connected services page for your vehicle and click the reserve adapter. at that point open chrome developer tools (the network area) and go through the process to confirm your information. when you hit reserve look in the network logs for a red 'post' failure. it should be a 400 failure.
2. check the payload of that post failure. it should have all your personal information and one piece of data NOT in the reserve form, email address. validate the information matches your email that you login to the fordpass app (and my account).

IF its different, which was my case, let me know and i'll notate what I had to do to basically reset that data point.

 

[rtshinn]

I can't get to the connected services page at all. It throws the error

@rtshinn I was able to get unblocked & order. Its a very wacky situation you can check yourself to see if you faced what I had. Here are the steps:

1. go the the normal ford.com, connected services page for your vehicle and click the reserve adapter. at that point open chrome developer tools (the network area) and go through the process to confirm your information. when you hit reserve look in the network logs for a red 'post' failure. it should be a 400 failure.
2. check the payload of that post failure. it should have all your personal information and one piece of data NOT in the reserve form, email address. validate the information matches your email that you login to the fordpass app (and my account).

IF its different, which was my case, let me know and i'll notate what I had to do to basically reset that data point.

Ok, things to remember:
1. I cannot get into Connected Services at all
2. I'm not yet registered in the Blue Oval Network, which is what I'm trying to do before I can get the adapter

Here's what I tried:
https://www.ford.com/support/vehicle-dashboard/?gnav=header-account
Account info shows up
Didn't see anything red/flagged in Developer tools

Clicked Connected Services Box on far right. Connected services screen starts up, then fails with following message:
Oops
We're sorry, an error has occurred processing your request. Please try again.
Questions? Contact us, we can help.
Got it, thanks!

Didn't see anything red/flagged in Developer tools

 

[chrislittle]

I can't get to the connected services page at all. It throws the error


Ok, things to remember:
1. I cannot get into Connected Services at all
2. I'm not yet registered in the Blue Oval Network, which is what I'm trying to do before I can get the adapter

Here's what I tried:
https://www.ford.com/support/vehicle-dashboard/?gnav=header-account
Account info shows up
Didn't see anything red/flagged in Developer tools

Clicked Connected Services Box on far right. Connected services screen starts up, then fails with following message:
Oops
We're sorry, an error has occurred processing your request. Please try again.
Questions? Contact us, we can help.
Got it, thanks!

Didn't see anything red/flagged in Developer tools


Not sure if I'm doing it right, but I didn't see any way to get to the info w/out logging in first
... edit...
Wait a sec, trying to find the 'payload' info in the script. Ok, don't see much of anything

Unfortunately this looks like a different issue than I resolved today. Wish I was of more help.

 

[Ray R]

I can't get to the connected services page at all. It throws the error



Ok, things to remember:
1. I cannot get into Connected Services at all
2. I'm not yet registered in the Blue Oval Network, which is what I'm trying to do before I can get the adapter

Here's what I tried:
https://www.ford.com/support/vehicle-dashboard/?gnav=header-account
Account info shows up
Didn't see anything red/flagged in Developer tools

Clicked Connected Services Box on far right. Connected services screen starts up, then fails with following message:
Oops
We're sorry, an error has occurred processing your request. Please try again.
Questions? Contact us, we can help.
Got it, thanks!

Didn't see anything red/flagged in Developer tools

I’m having the exact same problem. But, in my case, I believe it’s because I haven’t taken delivery of my truck yet from the dealer. I mention this because it leads me to believe your issue is due to the possibility, as described in that earlier post, that your VIN may not yet be assigned to you in whatever Ford system tracks such things.

 

[Mmiketa]

I’m having the exact same problem. But, in my case, I believe it’s because I haven’t taken delivery of my truck yet from the dealer. I mention this because it leads me to believe your issue is due to the possibility, as described in that earlier post, that your VIN may not yet be assigned to you in whatever Ford system tracks such things.

You have to be in the car to link it in FordPass so yeah, I think you have to wait until your in it.

 

[Ray R]

You have to be in the car to link it in FordPass so yeah, I think you have to wait until your in it.

I used the VIN, and it’s listing the truck in the app. But you’re right, I won’t be able to use any of the remote controls until I link it at the dealership.
I was hoping I could order the adapter before the truck got here. No such luck. It’ll probably be 2025 before they get to my reservation once I’m actually able to order it, so I guess I’ll just order the A2Z unit.

 

[rtshinn]

I’m having the exact same problem. But, in my case, I believe it’s because I haven’t taken delivery of my truck yet from the dealer. I mention this because it leads me to believe your issue is due to the possibility, as described in that earlier post, that your VIN may not yet be assigned to you in whatever Ford system tracks such things.

I think everything else works as it should. I can remote start, see state of charge etc from the Ford Pass app.

 

[OtterJohn]

For those with the A2Z adapter, is this the one in question?
https://a2zevshop.com/products/nacs-ccs1?variant=43186507579592

Do you feel it's worthwhile? My order from Ford is targeted for May, but we have some weekend trips planned that would be well-suited to using the Tesla network if it's an option. I'm trying to decide if I should just be patient and wait (I'm fine using the Tesla app to pay) or if the A2Z would be worthwhile...

 

[jimallen]

For those with the A2Z adapter, is this the one in question?
https://a2zevshop.com/products/nacs-ccs1?variant=43186507579592

Do you feel it's worthwhile? My order from Ford is targeted for May, but we have some weekend trips planned that would be well-suited to using the Tesla network if it's an option. I'm trying to decide if I should just be patient and wait (I'm fine using the Tesla app to pay) or if the A2Z would be worthwhile...

That is the adapter. It depends on how much $200 means to you. If you want to use Superchargers before (end of) May, this is a good option.

 

[duncanmaio]

For those with the A2Z adapter, is this the one in question?
https://a2zevshop.com/products/nacs-ccs1?variant=43186507579592

That's the one. "Worthwhile" is up to you - if it will improve your trips, and give you more time to do the things you are traveling for, then sure.

I have some minor charging deserts in areas that I frequent, and my schedule can be unpredictable between work and home stuff - so I am not always as charged as I want to be when I -sometimes unexpectedly - have to go somewhere. So for me it will likely be helpful (but so far has just been one test charge).

I don't think I am going to mind having two, but I imagine there will be some kind of resale market for these as more EV brands join the network.

 

[Slick68]

That is the adapter. It depends on how much $200 means to you. If you want to use Superchargers before (end of) May, this is a good option.

Even though I‘m on the list for the official Ford adapter (June delivery) I went ahead and ordered the A2Z adapter for two reasons:
I plan on taking some long trips before June so I’ll have the opportunity to use Tesla if I need to. I also think having a spare may be handy for the second reason. While I have a lot of faith in my fellow man, I don’t want to be at a restaurant having dinner while my Lightning is on a Tesla charger and some idiot steals my adapter. Will it happen? Who knows but I’ve seen enough videos of people keying Teslas and other EVs and cutting cables to know I wouldn’t put it past one off these A** Hats to walk off with my Ford adapter. And there I’d be without a backup.

If I’m sitting in my truck I’ll use the Ford Adapter, if I’m out of sight of the truck, I’ll probably use my A2Z.

 

[queuewho]

I don't think I am going to mind having two, but I imagine there will be some kind of resale market for these as more EV brands join the network.

My guess is other brands will have the exact same ordering and delay process. Once you get your free adapter, I bet you can easily get $150 for an A2Z on ebay. That's only a $50 premium to have it for the duration of the wait.

Sponsored