POLL: Who has a working Home Integration System

[Steely]

How many of us have a functional HIS system?
Follow up question, if you think it works when was the last time you actually tested it?

Mine hasn't worked since May 2024, i've got all the updates per BEV CSR and I'm getting tired of waiting for the known issue to be fixed!

Here's a video of it in action if anyone cares to see.

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[MountainAlive]

How many of us have a functional HIS system?
Follow up question, if you think it works when was the last time you actually tested it?

Mine hasn't worked since May 2024, i've got all the updates per BEV CSR and I'm getting tired of waiting for the known issue to be fixed!

Here's a video of it in action if anyone cares to see.

Today I learned that the ring can also light up in green.

 

[Yubbs]

Should probably clarify what a HIS system is

 

[TaxmanHog]

Should probably clarify what a HIS system is

Adjusted thread title / poll

 

[Whammy Bar]

Should probably clarify what a HIS system is

It's in the title of the post my guy.

 

[TaxmanHog]

It's in the title of the post my guy.

I just fixed it seconds ago

 

[GreasedL8nin]

I came here looking for others' experience because I've had my HIS about 18 months and was frustrated today when it didn't work during a couple of successive outages. It HAS worked in the past where the power went out briefly and (as promised) stayed out about 45-90 seconds while waiting to ensure it isn't a recloser, system fuse or other brief grid outage, and then VOILA! lights and all the conveniences of home.

My system was installed by Sunrun as Ford's partner in this "system." It's Sunrun I call when I have problems, and they seem to know a lot. But I am interested in hearing from others with HIS whether they have experienced the hit/miss nature that I have. The Sunrun engineers believe that one problem in the last 5 months or so was due to a Ford software update that wiped out the connectivity. They believe that has been resolved, but I'm not convinced. This system would be fantastic if it worked as advertised and as I have seen it work, but this intermittency largely defeats the usefulness of a $10,000 option.

For those unfamiliar, this is a feature offered by Ford where for an extra $9,500 you can have a Sunrun inverter installed on your system so that, if your truck is plugged in and you've downloaded the software and set up the connectivity, your truck will power your house. My fairly efficient house will run for approximately 5 days off the 131 kWh battery. My wall ovens and electric dryer are not included, nor is my AC which would be a summer outage and we seldom have those.

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