Power-Up 4.2.1 - Precondition Alert failed updates

[Jarratt]

Hopefully this alleviates some of the guessing about whether or not 12v SOC is inhibiting downloaded OTA’s. I pulled several forum members vins over the weekend(with their permission). In every instance the inhibiting condition was 12v SOC.

I would really appreciate it if you would check my VIN:
1FT6W1EV2NWG01174
I haven't gotten any OTAs for months. I took the truck to the dealer to the dealer to try to pull one using their platform. It took 8 hrs (overnight) for them to load 4.1.3 which is the most recent update they could get. I have a number of issues that I believe might be alleviated if I could get current. Thanks

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[SmoothJ]

So after this 3GB download in October did you get a notification that a PowerUp had successfully completed?

It took a few cycles, but yes it did. The same goes with the other update recently to 4.2.1. I see a large download (usually several MB in size), and then either that morning or a few days later it gets updated.

 

[SmoothJ]

Go see your service advisor and ask to see the OTA Dashboard for your vehicle.
It's gonna look like this:

See the part that notes whether Wi-Fi is required?

I don't care who's VIN you look up none of them will say that Wi-Fi was required. And there's no conclusive proof that any OTA has ever downloaded using Wi-Fi. Does your truck connect to Wi-Fi to do something. Yes. Is it to download OTAs? There is no evidence that this has ever happened on a Lightning or Mach-E.

The 'campaign failure' in this pic was because I used FDRS to do the APIM update after the OTA had already started to download.

Wifi isn't required, I agree. However if it faster and it works.. .then why not? Its connectivity, and what I see on my side may not show the whole picture, but to download MB of data or even GB shows its doing something. I have months of data being collected and more often than not when I get a large payload I get a notification saying it was updated or installed in the next few cycles. In this case, I saw the large payload and I drove around that night and it was updated with a new PU.

As you saw in the graph, I rarely see more than 1 MB download. If anything, its more upload usually.

Here is a new graph covering from 1/1/23:

 

[9onmy6]

Try changing it to a time when your 12V battery isn't below 80% state of charge, and you're likely to be driving the truck, like during a commute in an area with at least 3 bars of AT&T. Say 0800 everyday. Updates don't come over Wi-Fi no matter what Ford suggests to the contrary. They only come through the TCU modem (for security reasons) and if your 12V battery is below 80% SOC the logic prevents the update. So if it's checking and downloading while you're driving, your 12V battery is back up to charge and whatever update downloads during the drive it will process the next time you park and shutdown.

No dice. I changed the update to 10 minutes after driving a few times. I did connect the trickle charger. After a few hours it went green, meaning full charge on the 12v. @BennyTheBeaver says its phantom screen. Either way, I dont care if updated or not, as long it is functioning. No issues so far.

 

[BennyTheBeaver]

No dice. I changed the update to 10 minutes after driving a few times. I did connect the trickle charger. After a few hours it went green, meaning full charge on the 12v. @BennyTheBeaver says its phantom screen. Either way, I dont care if updated or not, as long it is functioning. No issues so far.

Have you lost connectivity since you got the update successful notification on your phone and saw that screen?

 

[9onmy6]

No sir. App showed update successful but truck always shows “Ready to Download”. This the current screen when looking at Software Updates.

 

[Mike G]

Have you lost connectivity since you got the update successful notification on your phone and saw that screen?

Loss of connectivity issue...this just in..CSP 23B21. For '23 models only. Free update by the dealer.

 

[Gimme_my_MME]

Loss of connectivity issue...this just in..CSP 23B21. For '23 models only. Free update by the dealer.

You can avoid going to the dealer for this by attempting the 12v reset or fuse pull and seeing if the software gets sent out OTA before the module loses connectivity again

 

[Mike G]

You can avoid going to the dealer for this by attempting the 12v reset or fuse pull and seeing if the software gets sent out OTA before the module loses connectivity again

Dude...you harshed my mello!

 

[BennyTheBeaver]

Loss of connectivity issue...this just in..CSP 23B21. For '23 models only. Free update by the dealer.

The curious thing is this statement in that document:

"OWNER NOTIFICATION MAILING SCHEDULE Owners’ letters are expected to be mailed the week of April 17, 2023. Owners will be given the option of installing the software update themselves, or they can have their dealer perform the service for them."

Praying for an OTA isn't exactly installing ourselves, I wonder what they mean.

 

[SadGoat]

I beg to differ on the updates don’t come over Wi-Fi. In fact, that’s where major my updates comes from. My truck just updated to 4.2.1, and I saw the update download to the truck.

Where are you looking to see this information?

 

[TaxmanHog]

Where are you looking to see this information?

He has a network monitor

 

[SadGoat]

He has a network monitor

Got it...I was wondering that's what it was or if there was someplace in truck UI I was missing that.

Thanks!

 

[wapple24]

The same thing happened to me. Old UI and no updates pending! So frustrating.

UPDATE: I waited weeks and no luck, so I went to the dealer. They also could not get the update to come down. new EPIM on order. They say that should do it.

 

[Lightning Rod]

Most of the time my remote start doesn't work from Fordpass app. It says something like... Vehicle Failed to Start, it something like that. I tried opening frunk for first time with the app this morning, 10 feet away and did not open, nor did it start. It's very frustrating. Does anyone know what I might be doing wrong?

Thanks.

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