Powertrain Malfunction / Reduction in power

[Jakester]

I have a 2023 Ford Lightning ER.
Today I was going to get lunch and a service soon light came on. I have 19000 miles and know I have to service at 20000. While I was going through the parking garage I noticed the truck was accelerating even with my foot off the accelerator. I tried to accelerate but it would not accelerate. I stopped and was backing up and the accelerator started to work. Then a sudden burst of power happened and I slammed the back corner of my truck into a concrete column. I am pissed see attached. I think Ford should pay for my damages

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[RickLightning]

If you believe there is a safety-related problem, you should report it via the NHTSA website.

 

[Whammy Bar]

I have a 2023 Ford Lightning ER.
While I was going through the parking garage I noticed the truck was accelerating even with my foot off the accelerator. I tried to accelerate but it would not accelerate.

With all due respect....at that point, you stop driving and call a tow truck to take it to the dealer.

IMO, you're lucky that pole was there.

 

[Heliian]

Talk to your insurance, unlikely its a Ford problem.

Sounds like you got caught by the backup sensor braking.

Requiring a service isn't going to cause that. The interval is 10k miles isn't it?

 

[Jakester]

I had called my dealer to take in for 10000 mile service which was just tire rotation ,left a message they never called me back tried for 2 weeks to get in touch they kept sending me to a voicemail. They acted like they didn't want to do it so I took it to tire shop and they rotated tires then I got the recall in the mail took it in on a recall for gear shift at 18000 and now this happened.

 

[LightningShow]

Wow, that's a lot of damage. That really sucks. I assume they can pull the truck computer and see what happened.

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