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Replacement Adapters on the way

The Weatherman

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Yep! Thatā€™s what we get for being early.
 

VTbuckeye

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I just got this an came here first to check if anyone else did. My first take was that is was a phishing attempt.
Same thought.... phishing, send us fake adapters and get official good adapters in return.
 

Storm Breaker

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yep. just got it a few min ago. order was about 6200
 

The Weatherman

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Iā€™ve seen several YouTube influencer mention how hot the adapter was getting when in use.

Itā€™s been going on since they stated shipping the earliest ones.
 

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Webbo85

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I got it. I the 7000 range.
 

Piquette

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I received the same email from Ford this morning. My adapter reservation number was about #1200 and I received it in June.

So can I continue to use my Ford supplied adapter until the replacement arrives, of should I discontinue its use?
 

TaxmanHog

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Consolidated FOUR threads on same theme / topic.

I have not received an email --yet--

Always use known good website URL's if you suspect a phishing attempt.
 

GDN

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@LUXMAN will likely weigh in, but he has not received an email for either of his two adapters - the same as @TaxmanHog.

@LUXMAN - looked and they do have serial numbers on them - or at least a number designated by S and they are different. So I don't know if Ford tracked, but if they know which serial numbered units went to who, they may not all need replacing.
 

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johnnyonetime

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Iā€™ve seen several YouTube influencer mention how hot the adapter was getting when in use.

Itā€™s been going on since they stated shipping the earliest ones.
Iā€™ve had similar experience with Ford adapter getting hot and shutting down the charging session. Luckily I had the A2Z as a backup. At the time I thought the problem was the ambient temperature near 100 and no shade.
 

MotoGary

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Got the letter too, but the only adapter I have is the one they sent me for my Mach-E that I traded for my Lightning. I kept it for use with my Lightning. I haven't received the adapter for my Lightning yet.
So either: (A) My first Lightning adapter has been shipped and is on its way, or (B) This letter is for my Mach-E adapter šŸ¤·ā€ā™‚ļø
 
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sfringer

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I, too, have received this notification email. Have confirmed my address in my account, and will await my replacement. (Uncertain if that wait will be patiently or not).
 

LUXMAN

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@LUXMAN will likely weigh in, but he has not received an email for either of his two adapters - the same as @TaxmanHog.

@LUXMAN - looked and they do have serial numbers on them - or at least a number designated by S and they are different. So I don't know if Ford tracked, but if they know which serial numbered units went to who, they may not all need replacing.
I have 2 adapters that I received for our 2 trucks and no email yet. We were very early to received the adapters in April.
I used one on a road trip with no issues. My TeslaTap gets hotter (daily) than that adapter ever hasšŸ˜¬.

Would be nice if @Ford Motor Company would put out a notice with the affected Serial numbers
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