Brons2
Active member
- Thread starter
- #1
Since I got my truck in December, I've been on L1 charging, and it's been fine. I work 99% from home and don't really drive that much. Well, I need to go out of town on Saturday on a trip i should be able to accomplish (comfortably) without stopping to charge, but only if I'm at 100%, and it was showing I wouldn't be at 100% on L1 until early Saturday afternoon.
I previously installed a 14-50 in the garage for my wife to charge her Mach-E, so when she left for the morning, I pulled the truck in the garage and plugged it into the L2 charger in the garage. The truck is too big to fit in the garage, so I folded down the console workspace, set the Pro Power in the cab to stay on after turning the truck off, retrived my laptop from the house and then went to working in the cab while the truck charged, since my garage door is wide open.
Everything's going well, charge lit right off at 31A, 7.7kwh. I had to go back in the house to use the restroom quickly. I came back and decided I would check on the charge rate in the FordPass since the truck was off, well it was showing <1KW. Whiskey tango foxtrot? I unplugged and re-plugged the truck, with no change. Then I went and threw the breaker off on the 14-50 circuit, thinking the charger needs to be reset. No change there either.
Finally I get inside the truck again and turn it on to accessory mode. I immediately get a message on the center screen that I should please wait while Sync is updating. It finishes, and then I go into Software Updates and see that I have gotten a software update. Immediately thereafter the charge rate ramps right back up to 7.7KW where it was before and no problems since. I did test about an hour later and went back in the house, exactly duplicating my steps, for about 5 minutes and when I came back it was still charging at 7.7Kw.
My reaction to all this is, why is it trying to update at 9:30 in the morning? I work in IT, and I expect things to update when they say they're going to update, not 8 hours later. I'm also really glad I checked again, because it might have sat there for a while at <1KW and that might have been bad for my plans tomorrow. There are no chargers where I'm going tomorrow except a V1 Supercharger that is not compatible.
Come on Ford, do better.
I previously installed a 14-50 in the garage for my wife to charge her Mach-E, so when she left for the morning, I pulled the truck in the garage and plugged it into the L2 charger in the garage. The truck is too big to fit in the garage, so I folded down the console workspace, set the Pro Power in the cab to stay on after turning the truck off, retrived my laptop from the house and then went to working in the cab while the truck charged, since my garage door is wide open.
Everything's going well, charge lit right off at 31A, 7.7kwh. I had to go back in the house to use the restroom quickly. I came back and decided I would check on the charge rate in the FordPass since the truck was off, well it was showing <1KW. Whiskey tango foxtrot? I unplugged and re-plugged the truck, with no change. Then I went and threw the breaker off on the 14-50 circuit, thinking the charger needs to be reset. No change there either.
Finally I get inside the truck again and turn it on to accessory mode. I immediately get a message on the center screen that I should please wait while Sync is updating. It finishes, and then I go into Software Updates and see that I have gotten a software update. Immediately thereafter the charge rate ramps right back up to 7.7KW where it was before and no problems since. I did test about an hour later and went back in the house, exactly duplicating my steps, for about 5 minutes and when I came back it was still charging at 7.7Kw.
My reaction to all this is, why is it trying to update at 9:30 in the morning? I work in IT, and I expect things to update when they say they're going to update, not 8 hours later. I'm also really glad I checked again, because it might have sat there for a while at <1KW and that might have been bad for my plans tomorrow. There are no chargers where I'm going tomorrow except a V1 Supercharger that is not compatible.
Come on Ford, do better.
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