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[Maineiac12]

Yes, and they don't give those answers because they don't have those answers to give. It isn't no, it isn't yes, there is no answer yet.

We don’t know that because they don’t speak up. Even something as simple as “we hear your feedback and are looking into it” would be better than crickets.

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[fvineyard]

Slightly off topic, but sort of on topic too since it is survey related. I received a new survey by email for Ford from Toluna on security package options. Of course leaning towards a subscription, but they do offer a question on what would you pay and "included" is one option to pick.

Anyhow, for those interested in a Pet Mode, that is one of the options for the "security package". Some other interesting ideas too. Nothing on camera recording yet. Anyhow, I encourage you to give your opinion if you get the email. Took about 10 minutes to answer it.

 

[RocketGhost]

When customers report a problem or desire to change the software, actually submit those change requests to a software team that is actively working to improve the software. Every day! Like Tesla does.

I have a hunch that they do. But one of the things I put on the survey was for them to tell us what they are doing behind the scenes. It would be nice if they said, "thank you for your suggestion, I've forwarded it to the software development team."

 

[FloridaMan655321]

Anyhow, for those interested in a Pet Mode...

I would like a dedicated mode for this, but right now I've just kept the truck running by disabling the auto shut down after 30 minutes, then I use the MS Paint thing to just saying "AC is on!! Dog is happy!!!"

 

[RickKeen]

I have a hunch that they do. But one of the things I put on the survey was for them to tell us what they are doing behind the scenes. It would be nice if they said, "thank you for your suggestion, I've forwarded it to the software development team."

My rear view screen still says "Full View Not Available" - has been a problem for 2 years. No response from Ford.

 

[ECal]

I think if you just focused on having a robust infotainment system, you would fix so many of the issues. EV enthusiasts are in essence tech enthusiasts.

 

[RetiredLightning]

Appreciate that they’re interested in getting our feedback - just unclear when they will wrap up & share any course corrections.
Straight forward, took couple minutes to complete.

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