Powertrain Malfunction/ Reduced Power

[GDN]

Fun fact:

On day 31, there were no updates regarding the part's estimated time of arrival or any other information. I decided to take matters into my own hands and reached out to one of Ford's executives (I work for a company that does some stuff for Ford and I am lucky to have that option). To my surprise, he responded within an hour and promised to take action.

Two days later (on day 33), the dealership got the part (!) and my truck and was ready for pick up (!). I'm not sure if there's a direct correlation between my message and the speedy resolution, or if it was just a coincidence.

A huge majority about getting things done in life is all about who you know.

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[GDN]

Ford sent a bad module for me the first time, they had to send a replacement. Ford cant get its own battery factory up and working fast enough. They for sure have some QC issues with their supplier.

Just what makes you think Ford knows any more about batteries than the companies they've partnered with and buy from today? Looking at the leaders - Panasonic and Tesla they still prove it isn't easy with as many as they've made. Ford may have a partner with their new plant but I have no faith whatsoever they can do it better than it is now. This is still a hobby for Ford and they are just afraid of being left behind. Farley notes it repeatedly when he talks about their work force and how it isn't aligned, but yet doesn't take action to cut the hand off and fix it.

 

[Adrian818]

Has the issue been fixed? It just happened to me today. Lost power and got the power train malfunction.

 

[Ford Motor Company]

Has the issue been fixed? It just happened to me today. Lost power and got the power train malfunction.

Hi there. Go ahead and send us a private message with your VIN and dealer info, and I’ll look into this powertrain concern for you. Thanks!

 

[Replika]

Got this fault today.

 

[Avocadodude]

Got this fault today.

I don't want to be the official greeter for the club, but unfortunately your in good company. Poll has 33 of us. Did the vehicle continue to operate after power cycle?

 

[Replika]

I don't want to be the official greeter for the club, but unfortunately your in good company. Poll has 33 of us. Did the vehicle continue to operate after power cycle?

Turned the truck on and it wouldn’t give power in D or R, then the error popped up. Restarted and it worked. Drove around for 30-40 miles today. Does that mean it was a false alarm?

 

[MRButtler]

Turned the truck on and it wouldn’t give power in D or R, then the error popped up. Restarted and it worked. Drove around for 30-40 miles today. Does that mean it was a false alarm?

Could be a loose 12v battery connection. See the thread?

 

[dippinMike]

I haven’t gotten any error messages in my fordpass app but I have had a reduced power indication a few times now. 1st time it was 81%, (2 months ago) then a couple days ago I got in the truck and the available power was 94%. then this morning on my way home from work I noticed it was at 91% available power. i’ll check my 12V connection tomorrow, any other advice?
one thing I noticed is that the 1st time it happened it was 70°F out and when I got in the truck and turned it on, I got a message that said something like “battery temperature high, power reduced” and the two meters on the top were red, i restarted the truck two times but it was still red and had reduced power, then this slowly went away and turned green (blue) after driving it home a few miles.
the last couple times I did not have red gauges or a message about reduced power.
(truck is updated to date)

couple days ago

this morning

 

[j150]

One more for the records.
Not dead in the water, yet.

 

[TaxmanHog]

I haven’t gotten any error messages in my fordpass app but I have had a reduced power indication a few times now. 1st time it was 81%, (2 months ago) then a couple days ago I got in the truck and the available power was 94%. then this morning on my way home from work I noticed it was at 91% available power. i’ll check my 12V connection tomorrow, any other advice?
one thing I noticed is that the 1st time it happened it was 70°F out and when I got in the truck and turned it on, I got a message that said something like “battery temperature high, power reduced” and the two meters on the top were red, i restarted the truck two times but it was still red and had reduced power, then this slowly went away and turned green (blue) after driving it home a few miles.
the last couple times I did not have red gauges or a message about reduced power.
(truck is updated to date)

couple days ago

this morning

Have you had 100% available power when the SOC is under 50% and mild temps 55-65°

It's common for me to have lower power available in our cold winter climate and less than 50% SOC

 

[Robo165]

OKAY!! Got my truck back. You count the days. Towed 12-27-2022. Repaired and picked up 03-10-2023. Yes, almost three full months.
Hopefully your dealership will have a skilled/trained tech and the tools and a large single bay to repair your truck much faster than mine was. They made every excuse in the book. I do believe that my complaint early on to Ford Customer Relations did speed up my repair of you call it that. It ended up being a single bad cell in module two of my battery pack at 11,500 miles. The Ford rep expedited my parts. I was originally told it was going to be two month for parts alone. Good luck if you get that error message and if your truck is still drivable DO NOT DRIVE IT OTHER THAN STRAIGHT TO A DEALER.

 

[spicedparrot]

So...Lightning just stopped working this weekend. No warnings, just suddenly brought up the "stop safely now" message and wouldn't move. Had it towed to the dealer.

What is interesting to me is that before the dealer could do a diagnostic Ford already knew the vehicle was at the dealer and called them FIRST. They told the dealer parts were already on the way.

Unfortunately, they are going to replace THE ENTIRE BATTERY...and it means 3-4 weeks without the truck.

Not exactly the kind of reliability you expect from a major manufacturer - its not like this was some startup company vehicle. Even Tesla, with all their known issues last longer than this.

I suppose I'm sharing so that if any of you are getting error messages or receive pro-active emails from Ford take the vehicle to the dealer ASAP. You don't want to be suddenly stranded in a bad situation.

Don't know if there are any class action attorneys watching these boards but if you need a named plaintiff for to file a class action send me a PM!

 

[Beezelbubba]

Battery module, your truck has 9 modules in the assembly and one of them is bad. 3-4 weeks wait on the module. My truck just shit the bed again and needs ANOTHER ONE.

 

[Beezelbubba]

Just had this happen for the second time, had a module replaced back in January. (the original replacement sent in December was BAD). I am done with Ford

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