Which nobody at Ford is making any effort to implement in a timely manner. This disaster of a system has been sold and installed since 2022, and they're just not getting around to maybe giving some people a software update that may make it work better. "You might need to spend 3 years begging for someone to do something to maybe make it work" was not part of the deal.
I don't disagree with you. The system should have been flawless from first delivery.
That's the problem. It's not fixed. Maybe yours is. But everyone else who bought a think and demonstrates that it doesn't work absolutely has grounds for a suite. The loss is you paying $10,000 for parts and labor for product that is defective and does not work as advertised. This is further substantiated by Ford and Sunrun literally telling their customers "yeah it doesn't work and we don't know why, sorry, bye."
I am trying to understand if you actually have an HIS and if you would like it working. I think there are plenty of people here who would be glad to help including myself. Yes maybe Ford and Sunrun can't get their **** together, but we can. Delta is not the issue unless there was a straight up installation error with wiring.
I don't have a HIS because I read about what a dysfunctional and unreliable mess it is before spending the money on it. I want a HIS, but I'm not paying for a dysfunctional and unreliable system that may or may not ever work. For the sake of discussion, lets say your firmware update totally fixes everything (doubtful to be accurate). There is no way to even assure I will get that firmware update because Ford's OTA system is a similar mess.
I really like what you wrote, but if possible, I think having the truck entirely within the garage during a storm would be a better option (maybe you mean the halfway in/halfway out option just for pairing, not BPT?). I worked hard to make mine fit in my garage. It just barely does. Especially in Florida's heat in the summer sun, sheltering your truck entirely in a garage might be good for the EV battery, too. The driveway outside our garage in San Antonio has a southern exposure, and the truck would roast between the driveway heat and the heat reflected off the brick garage walls if I left mine out during July and August here. My FCSP is within a few feet of the left rear passenger door. If FCSP distance is really a problem, maybe the best thing to do would be to move the FCSP location so it's at least in line with the rear seats. My system will work (sorta) with the right rear passenger seat up, all doors and windows closed, a variety of BT devices on in the vicinity, and the left rear passenger door directly in front of the FCSP, a few feet away. Hope the fix comes SOON to us all to make the system ALWAYS work fully automatically, as the initial Ford ads trumpeted-and as you rightly pointed out, Ford has utterly failed to deliver.
Sorry that it is not working great for you. On my system I can park the truck fully in the driveway (although I have not tested with the garage door closed). I will also say that my charge station pro is just inside the garage by the door as well. I have not had to do anything else crazy like put the seat down or open the windows, etc. I intend to have the truck fully in the garage under power outage conditions.
I believe there is no issue with the Delta portion of the system. It looks like it is working properly.I am also having issue with mine. I can not get it to work. The best thing it does, is it sends power to the inverter and wont send power to the main panel (house). I just got ECG-24.2.5.6.2.2 updated this week. Do you know if ECG-24.2.5.6.2.2 will update the Bluetooth firmware?
Is it at the latest firmware? If your asking about the inverter, yes.
Has the system ever worked correctly sending power to the loads?Is it at the latest firmware? If your asking about the inverter, yes.
The transfer does take about a minute or so to initiate.
What is the status light of the charge station pro? I assume it is solid green. Yes
What is the status light of the charge port status ring on the truck? Is it white or green? Green
I sometime have to the the unlocking trick
What does the intelligent backup app show (a screenshot would be useful)? I don't have that app is it different from the Charge Station Pro, or the Ford Pass app
How close is the charge station to the truck? Pretty close, there is line of site from the back seat to the charger.
It has never worked, I just turn off the main breaker to test it no other switches.Has the system ever worked correctly sending power to the loads?
If the truck and charge station pro are both blinking green, then the truck should be sending power. The intelligent power app is in the truck on the main screen. I will attach a screenshot below. It will verify the power transfer.
If the truck sends power but the inverter isn't sending further to your backup panelboard, I would think you either have a communication error on RS-485 lines, or your transfer switch WHB200 isn't being seen by the inverter. You aren't turning off a breaker or disconnect between the inverter and WHB are you?
Again it makes a difference if this has ever worked or not.
Well the great news is that the truck to charge station is working, and that is typically where most people have issues.It has never worked, I just turn off the main breaker to test it no other switches.
I don't have a critical load panel, it's going straight to the main panel done by a license electrician. He double checked the wiring yesterday from the Delta diagram. I will be showing this thread to my electrician.
