Backup Passcode Failure

[ZSLC]

Curious if others have seen this. Yesterday I managed to leave the house without my FOB (just forgot it somehow). PAAK just worked like it should so I did not notice my FOB was missing. On the return trip I got "No Key Detected" despite the ford app running and connecting through Android Auto. Remote unlock worked. Remote climate worked. Keypad entry worked.

So I go to try my backup passcode and it fails. Eventually after rebooting my phone and fiddling with the app PAAK works and I am on my way. Frustrating, and a good lesson in why not to trust PAAK but ok.

Now I go to reset my backup passcode this morning and that fails. Deleting it fails. Creating a new one fails. All just give me messages that I need to contact the dealer. Anyone else see this? Doe I really need to go into a dealer to reset my backup passcode?

Thanks

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[Wattsgas]

Well all I can say is that the CSP warning for Android users of phone as a key stated to not delete the phone.

 

[ZSLC]

Thanks, I was not aware of the CSB on Android. Do you happen to have the Bulletin number for reference?

 

[TaxmanHog]

Thanks, I was not aware of the CSB on Android. Do you happen to have the Bulletin number for reference?

URGENT: Dec Android update for Samsung breaks PaaK

 

[ZSLC]

Thank you. I am not on a samsung so hopefully this is not an issue for me.

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