Cabin Departure time heated steering wheel glitch

[HaroldCal]

I wouldn't hold your breath. People on the Mach-E site have been complaining about stuff since it launched. Very little has been addressed.

It gives me hope that since @Ford Motor Company is here on the board, they are at least paying attention.

It would be much more reassuring if they would be more engaged on the subject. I'm sure part of their willingness to lurk but not speak (or only speak in boilerplate) is to not get caught promising something they don't deliver, that sort of thing. But it would go a long way toward building an evangelist community of owners if they'd engage more on these issues.

Sponsored

 

[Pioneer74]

It gives me hope that since @Ford Motor Company is here on the board, they are at least paying attention.

It would be much more reassuring if they would be more engaged on the subject. I'm sure part of their willingness to lurk but not speak (or only speak in boilerplate) is to not get caught promising something they don't deliver, that sort of thing. But it would go a long way toward building an evangelist community of owners if they'd engage more on these issues.

That account is over there too. It is used more for customer relations than anything related to technical support.

 

[Firestop]

I made this post in the cold weather thread. Thought I would share it here too since it keeps the steering wheel heat on while "preconditioning" your truck:


Remote start the truck while plugged in. It will heat the cabin and draw power from your EVSE to keep you battery charged. It must also help the battery warm up because my range increased from the time I remote started to the time I left. And my heated wheel worked after I unplugged.

This is the screenshot of when I remote started while plugged in. What's interesting is it never gave me a time limit saying how long it would run, and the "extend" button didn't give the "+15" limit. I never tested how long it would run, but I'm guessing more that the standard 15 minutes.

I tried it twice. Once with my FCSP set at 32 amps and 80 amps. Both kept the battery fully charged to my 90% limit.

What was interesting is on the 32A limit, it pulled the full 32A until I unplugged. On the 80A limit, it pulled the full 80A to a point, then bounced at a lower setting. I can only screenshot so much data, but you can get the idea from what's displayed.

At your 80A FCSP setting, I’m wondering if your truck is initially going into a Charge State, then recognizing it’s at the set SoC, then ramping down to the level required to precondition and maintain your SoC?

 

[Pioneer74]

At your 80A FCSP setting, I’m wondering if your truck is initially going into a Charge State, then recognizing it’s at the set SoC, then ramping down to the level required to precondition and maintain your SoC?

I believe that is the case. I cropped them out of my screenshot, but when I first started the truck, it gave me a time on FordPass when the battery would be fully charged to my set point. It was only a minute or two after I initiated the start. When I was getting the lower kWh reading, the FordPass app stated that I was "plugged in not charging".

 

[capt_ramius]

I noticed the issue as well and went looking for the official feature description in the 2022 Lightning eSourceBook, this is what it says:

My guess is that it kicks on when preconditioning starts, reaches the max temp, and then shuts off before we get in… seems like the chill is off the wheel, but it’s not super warm. But like I said, I’ve noticed the issue, as well.

 

[sotek2345]

Well this morning my truck decided to not precondition at all, despite being plugged in. At least the heated wheel worked

 

[sotek2345]

Well this morning my truck decided to not precondition at all, despite being plugged in. At least the heated wheel worked

Same again this morning - no preconditioning. It also didn't precondition yesterday afternoon at my "leaving work" departure time.

I deleted and reset the schedule this morning. Let's see if that does anything.

Why does the Lightning have these issues - my wife's Mach-e has had zero issues with preconditioning since we got it. They use the same system / software!

 

[duncanmaio]

Well this morning my truck decided to not precondition at all, despite being plugged in. At least the heated wheel worked

Same here yesterday afternoon - plugged in, departure time set, and just nothing. Monday morning and afternoon, plugged in, preconditioned and no heated wheel.

Not plugged in this morning, and it seemed to preheat the cabin (and seat/wheel) but not precondition - at least according to the Fordpass app, for what that's worth.

 

[Pioneer74]

Has anybody got the "allow start when vehicle unplugged in" to work? Ever?

I've been just remote starting every morning and turned the preconditioning off. I like having the heated wheel.

 

[TaxmanHog]

The past 3 days I have been leaving the truck unplugged overnight, we hardly travel great distances, so I figured a once or twice a week routine for charging will be sufficient to maintain the battery.

Each morning the preconditioning while not on shore power has worked well, including a very warm steering wheel.

 

[Pioneer74]

The past 3 days I have been leaving the truck unplugged overnight, we hardly travel great distances, so I figured a once or twice a week routine for charging will be sufficient to maintain the battery.

Each morning the preconditioning while not on shore power has worked well, including a very warm steering wheel.

It has never worked for me. I got tired of the truck being cold leaving work so I just remote start it on my walk out.

 

[sotek2345]

It has never worked for me. I got tired of the truck being cold leaving work so I just remote start it on my walk out.

Other than yesterday, it was worked well for me. I can't remote start since I am not allowed to have my personal cell with me at work (have to leave it locked in the truck), so the departure time is my only option.

 

[kyriotate]

Just to add on here had vehicle at Dealership for some small door rubbing stuff and the lovely gear "clicking" issue. Tech contacted corporate who had them order a new steering column. He told me that column is back ordered and I told them it wasn't likely going to fix the issue anyway so doesn't much matter.

Also he couldn't find anything on the clicking for anyone who cares about that with Ford...

 

[LightningShow]

Lol…ordering new steering column to fix a software bug? Unbelievable.

well, just chiming in to the thread to note i have the same issues with the wheel not heating when setting a departure time and not being able to turn it on manually after beginning to drive. Everything works as expected when doing a manual remote start.

 

[Drayday55]

My cabin heat didn't come on this morning again. Kinda strange that it worked fine for weeks then off again. I checked settings and it all was the same

Sponsored