Charge Station Pro Installed today - won't charge past 3.2kw/15A

[deltalightning]

Yes, how? What are your big loads?

4500 square foot house with 3 ACs, multiple freezers and refrigerators. In the south where all 3 ACs run all day every day for 9mos of the year.

650 sqft guest house.
1000 sqft pool house.
1000 sqft boat house
2500 sqft shop, half of which is climate controlled.
12 acres of irrigated orchard.

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[Prodigy]

I think everyone goes through this headache when your charger is installed. For some reason the charger has to have the latest firmware installed and the 2 ways this can happen is by “forcing it” to try to install it faster by turn off your breaker for 10+ minutes and then turning it back on and checking the charger or by supposedly waiting for that update to finally reach your charger over night through “over the air” update from Ford. I found the easiest way to get it to update faster is by turning the breaker off a few times for 10+ minutes each and it eventually worked like it was suppose to.

 

[BlackLightning404]

I'm having the same issue. Just had my Ford Charger Pro installed as well, charged fine for a few minutes then suddenly dropped to 3.2. I will check my firmware version.

 

[deltalightning]

I think everyone goes through this headache when your charger is installed. For some reason the charger has to have the latest firmware installed and the 2 ways this can happen is by “forcing it” to try to install it faster by turn off your breaker for 10+ minutes and then turning it back on and checking the charger or by supposedly waiting for that update to finally reach your charger over night through “over the air” update from Ford. I found the easiest way to get it to update faster is by turning the breaker off a few times for 10+ minutes each and it eventually worked like it was suppose to.

This is exactly what i did. Multiple resets with intervals.

 

[BarryGoyette]

The FCSP is capable of 80 amps continuous on a 100 amp circuit & breaker combo.

But if there isn't a need for the full capacity ie. model year 2024 Lightnings, then it's perfectly normal to install for 48 amps continuous load on a 60 amp circuit & breaker.

ha, yes… true. However last year when I had this exact same issue, two Ford CSR and their manager insisted that a 60amp installation was all the proof they needed that my issue was due to improper installation. (And refused to listen to “it’s in the manual, it’s in the marketing”). Luckily, whatever it was, it fixed itself.. either by the “unwrapping the cord trick” or a perfectly timed OTA update. It’s was the worst customer service experience of my life, and I’m glad they are no longer point blank blaming it on the customer.

 

[roushf150]

Just wanted to mention that I too had this same issue and, after myriad conversations with Ford/QMerit/the electrician who did the installation, Ford told me about the "known issue" and had me disconnect the charge station from my FordPass account. No clue why that would be necessary but it seemed to work.

FYI, the Ford rep I spoke with was reading directly from an internal Ford memo telling me what the necessary steps were: disconnect the breaker for 5m, remove the charge station within the app, turn the breaker back on. And, yes, I had cycled the breaker probably 5x previously and that alone never fixed the problem...

 

[Heliian]

In the south

Nuff said.

 

[K6CCC]

Great thread. My FCSP arrived two hours ago. My expected project for this weekend is to replace the 6-50 outlet that I temp installed a few weeks ago and install the FCSP (and replace the breaker with a 60 amp). Yes, I installed the 6-50 with wire sized for the 60A circuit and I am qualified to do so myself.

 

[SpacemanSpiff]

4500 square foot house with 3 ACs, multiple freezers and refrigerators. In the south where all 3 ACs run all day every day for 9mos of the year.

650 sqft guest house.
1000 sqft pool house.
1000 sqft boat house
2500 sqft shop, half of which is climate controlled.
12 acres of irrigated orchard.

I'm in the south too. That sounds like a pretty sweet setup. You wanna be friends?

 

[deltalightning]

I'm in the south too. That sounds like a pretty sweet setup. You wanna be friends?

ha. Gotta admit, it does not suck.

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