CSP-23B57 for High Voltage Battery Notice

[IdeaOfTheDayCom]

Does it show last known location? Fingers crossed for ya!

It's still showing the last known location and the date and time it stopped reporting to the cloud. Hopefully it's because they finally unplugged the power and started working on it.

It could also mean that in the month that passed, the 12V battery drained and the computer turned off.

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[bmwhitetx]

It's still showing the last known location and the date and time it stopped reporting to the cloud. Hopefully it's because they finally unplugged the power and started working on it.

It could also mean that in the month that passed, the 12V battery drained and the computer turned off.

I've been monitoring mine at the dealer almost daily. It's waiting on a battery module to arrive. When it went in Apr 2 my HVB was 51.5% and 12V was 85%. Over the next 8 days the 12V battery dropped to below 50%. Then on day 9 I caught it charging and by the next day it was at 100%. HVB dropped 0.5% to 51% at the same time.

So it does periodically charge the 12V battery.

 

[IdeaOfTheDayCom]

I've been monitoring mine at the dealer almost daily. It's waiting on a battery module to arrive. When it went in Apr 2 my HVB was 51.5% and 12V was 85%. Over the next 8 days the 12V battery dropped to below 50%. Then on day 9 I caught it charging and by the next day it was at 100%. HVB dropped 0.5% to 51% at the same time.

So it does periodically charge the 12V battery.

Then the most likely reason it stopped responding is that they finally unplugged it to do the actual work. From what I've heard, module swaps are time consuming. I just hope they're close to finishing because they don't work weekends. Of course, it would be nice if they actually took the time to call me with updates instead of guessing.

 

[IdeaOfTheDayCom]

The saga continues. The dealer called to ask me about the survey they sent me about how well the service experience was and wanted to know why I left negative replies to many of the questions.

They normally should send those AFTER they complete the job, so naturally, I reminded them that the truck was STILL THERE, with no end in sight, so I had no reason to leave positive responses.

I also asked if they were actively working on it because I noticed it no longer responded to FordPass since April 23rd. He said they still haven't started the work, so perhaps it's in some sort of Deep Sleep mode or the 12V battery actually drained.

I reminded him that it's still within my right to file for the New York Lemon Law, and he said he will try to reach out to @Ford Motor Company to see if there is any way to escalate the situation. They insist it's because they are waiting for Ford to send them a tool.

 

[GDN]

Something is very interesting when these modules go bad - or maybe someone can at least explain what is happening. Some say the've parked their trucks for a few weeks and not lost a bit of battery charge. However from the afternoon of 3/25 until 4/10 the day before my truck was torn down my ER battery dropped form 71 down to 63%. It lost 8 percent over 17 days and didn't move.

 

[F150ROD]

Hi, Im new to the club:

FML.... @rugedraw looks like your hunch was right about something not being right....

I drive my truck daily, only thing that was off this week was about two days ago it didn't charge at its scheduled time. The next morning when I unplugged it was still at 78% which is the percentage I plugged it in at. That night it charged as normal. Hopefully I get a decent Enterprise rental

 

[GDN]

The one thing I don't understand about Ford is they have to plug FDRS in locally to get the battery voltage report (or so it seems). You'd think that is available remotely.

 

[F150ROD]

The one thing I don't understand about Ford is they have to plug FDRS in locally to get the battery voltage report (or so it seems). You'd think that is available remotely.

Just woke up and the red icon with exclamation point is gone now. Alert is still on FP though.

 

[CluckFam7]

I’ve only been able to make it through the first 18 pages of this thread.

Has Ford published an end manufacturing date for the 2023 MY trucks that are impacted by this?

Is the estimated number still 4%?

 

[TaxmanHog]

I’ve only been able to make it through the first 18 pages of this thread.

Has Ford published an end manufacturing date for the 2023 MY trucks that are impacted by this?

Is the estimated number still 4%?

There has been no ~public~ statement of such facts.....

 

[IdeaOfTheDayCom]

Here's the latest update.

I called the dealer today to check on the status. They said they received the "tool" from Ford, but that the tool requires a software update, so they sent it back to Ford and expect it back later this week.

They also said they have several other vehicles waiting for the tool to arrive so they can start working on them. I know they only have one EV tech on staff, so who knows how long this will continue. I reminded him that I'm waiting over a month and that I'm still well within my rights to invoke the NYS Lemon Law, so it would be in their best interest to get started ASAP.

 

[bmwhitetx]

Here's the latest update.

I called the dealer today to check on the status. They said they received the "tool" from Ford, but that the tool requires a software update, so they sent it back to Ford and expect it back later this week.

They also said they have several other vehicles waiting for the tool to arrive so they can start working on them. I know they only have one EV tech on staff, so who knows how long this will continue. I reminded him that I'm waiting over a month and that I'm still well within my rights to invoke the NYS Lemon Law, so it would be in their best interest to get started ASAP.

Wonder if the tool might be the module balancer e.g.,
https://www.f150lightningforum.com/...n-malfunction-reduced-power.12873/post-334844

 

[IdeaOfTheDayCom]

Wonder if the tool might be the module balancer e.g.,
https://www.f150lightningforum.com/...n-malfunction-reduced-power.12873/post-334844

That sounds very likely. When they first called it a tool, I imagined something to take it apart and/or put it back together, but when they said they needed to send it back to do a software update, this seems more likely.

The only thing that still doesn't make sense is why they said they needed to send it back to have them update the software in the tool after waiting over a month for it. Wouldn't it make more sense for it to be updated via a simple download or USB drive?

 

[climateguy]

Re: battery problems

Just after we bought our new 2021 Chevrolet Bolt EV we became aware there were problems with Bolt batteries. A number of Bolts had caught fire. There wasn't a huge number of fires, but owners became concerned, especially as Chevrolet initially tried to deny the problem.

The problem was said to develop when two rare manufacturing faults were present in a single module. Batteries with this fairly rare combo of faults would, sooner or later, ignite and destroy the car.

All Bolt owners were issued a warning not to park their vehicles near anything they didn't want burned to the ground, like their house. Chevrolet felt forced to offer a buy back program supposedly for all Bolts produced to that point. Since the fires were very uncommon, Chevrolet also offered any Bolt owners who could live with the idea their car could self destruct at any moment that Chevrolet would install a brand new battery in their Bolt once they ironed out the manufacturing process to eliminate this hazard, and once they managed to make and install enough batteries so that they would get around to a particular owner.

The battery failures were more common in Bolts older than our 2021. I love this little EV, and I decided that I'd keep our Bolt rather than have Chevrolet buy it back, because of the promise of a brand new battery at some point down the road. I believe we were warned not to exceed a 90% charge, or to discharge below 10%. I had already decided not to routinely charge more than 80% or to discharge lower than 20%.

Years go by. Chevrolet reneged on their promise to install a new battery in our car. They recalled the car and installed software that limited the charging and discharging that could be done with the battery, I believe to the 90%/10% figures. This software was said to be capable of determining, after a certain number of miles like more than 10,000, if the battery contained the deadly defects.

So we never got the advertised range. Our car has not burned up, but the software has not pronounced that the battery will not do this.

Chevrolet offered everyone in our position $1400 only if we would sign a document that contained a release - we could never be compensated more than that $1400 for this. I didn't accept the $1400. What if our house was destroyed by this car in the rare event the battery self destructed prior to Chevrolet software declaring the battery could not do this? There is a class action suit in the works. What if a court orders Chevrolet to compensate owners for selling them a car they were warned afterwards they should not park near anything an owner valued, or if a court ordered Chevrolet to replace all the batteries it promised to replace?

I haven't looked into it. I have no idea what the chances of the class action suit are. I have little faith in the courts, car manufacturers, or car dealers.

I remain very happy with the car.

Why tell this story? I am seriously considering buying an F-150 Flash. However, I don't like the sound of this battery problem Ford seems to have. My plan to buy the Flash is on hold.

Mass production and sale of EVs is just getting started. We are "early adopters". This is the kind of thing that happens.

Even though I spent a few decades as a climate activist starting in 1988, I had been burning fossil fuel for transport up until I bought the Bolt. I would like to see civilization stabilize the composition of the atmosphere. Transport emissions are a significant factor that must be dealt with.

 

[TaxmanHog]

I am seriously considering buying an F-150 Flash. However, I don't like the sound of this battery problem Ford seems to have. My plan to buy the Flash is on hold.

You're not likely to have this issue in MY24 trucks, or at least I hope that's the case.....

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