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Is Anybody Happy With Their Lightning?

ChrisCon

Well-known member
First Name
Chris
Joined
Jan 7, 2022
Threads
30
Messages
460
Reaction score
821
Location
The Hamptons, NY
Vehicles
'22 Carbonized Grey Lightning Lariat ER
I've spent decades dissing dealerships. My local one has totally reformed that view. I'm on a fist name basis with a lot of people there. They have been very fair. The Service Dept is outstanding. Love bein' a Fordie.
A good dealer makes all the difference. Can't say enough good things about my local dealer, Otis Ford in Quogue (the Hamptons) NY . They just opened up their DC fast chargers too . When you have a great service department and honest sales people that want to build life long sales relationships with you , it's night and day compared to the dealers that want to milk you for every last dollar and have a pass the buck service department . I've stayed purely Ford for the last 15 years now , more for the dealership than the ford product.
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Jarratt

Active member
First Name
Jarratt
Joined
Feb 1, 2023
Threads
1
Messages
40
Reaction score
35
Location
NM
Vehicles
Tundra. Tacoma, Model 3, Lariat Max Tow, lng range
A good dealer makes all the difference. Can't say enough good things about my local dealer, Otis Ford in Quogue (the Hamptons) NY . They just opened up their DC fast chargers too . When you have a great service department and honest sales people that want to build life long sales relationships with you , it's night and day compared to the dealers that want to milk you for every last dollar and have a pass the buck service department . I've stayed purely Ford for the last 15 years now , more for the dealership than the ford product.
That was my experience. I hadn't been to the dealership for 30 years, but my Lightning lust drew me there. I'd only experienced sleaze & upsell b4.

The exact truck i had submitted a build for online (Max Tow, Extended range) was sitting on the showroom floor (even the color was my build). They couldn't sell it b/c it was a mannequin, but issued a PO that I could fulfill in six months. That allowed me to escape the new ITC price ceiling. More impressively, the price went up during the six months between PO & possession. The dealership never attempted to pass it along. Most impressively, many dealerships were extracting a premium. The Manager here refused to budge over MSRP.

My loyalty is deep. It's a rarity -- a third generation family ownership, but the owners stay out of the nuts & bolts and let the pros runs everything. The Service dept is astounding. They recruit techs from 1K mi around and steal talent from the major metro dealership 75 mi away. They cover moving expenses and invest in their techs.
 
 





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