Lack of OTA Updates...Am I the Only One?

[jhawkbear]

@Ford Motor Company Please please please figure this out.

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[itdwebman]

Not sure what your last update was, but I think they're catching some of us up. I received 6.2 re-release on 5/23 (23-PU1103-NAT-VCE) So now I can record voice messages for Ford to ignore about how terrible their OTA process is and how dumb it is that my remote climate turns off when I put stuff in the frunk. But it's something like progress.

I received this update on ~4/22 and no more updates since then. I now regularly record messages that the poor OTA process and communications are hurting their customer loyalty.

 

[Minh]

Haven’t receive OTA for just over a month now. Currently stuck on 6.1

 

[SmoothJ]

Since the new version of FordPass came out, I can’t review the last OTA update, but I believe it was related to the door locks.

 

[lakeguy55]

This may be a dumb question, but if you've never received an OTA update, and therefore never received a notice with version numbers, how do you know what version you are on? I haven't found it.

 

[rugedraw]

This may be a dumb question, but if you've never received an OTA update, and therefore never received a notice with version numbers, how do you know what version you are on? I haven't found it.

If you've never gotten an update, there is really no way to tell. All you can do is check the "about sync" screen to see what version of Sync you're on to get an idea of where you stand.

 

[Tomwilli2025]

Is everyone checking their Low Voltage Battery at www.ford.com/myaccount ? Most updates require LVB SOC to be above 90% and others require above 95% to download and apply.

 

[TaxmanHog]

Is everyone checking their Low Voltage Battery at www.ford.com/myaccount ? Most updates require LVB SOC to be above 90% and others require above 95% to download and apply.

Mine is looking good.

 

[fvineyard]

Is everyone checking their Low Voltage Battery at www.ford.com/myaccount ? Most updates require LVB SOC to be above 90% and others require above 95% to download and apply.

I do. I check mine almost daily. The lowest LVB charge level I have ever seen is in the 80's though. Even then I will plug up to a level 1 charger to keep the LVB topped off and ready for any udpates that happen to come my way.

Have you had the CSP for the LVB monitor completed already? Or maybe you just had one of the larger OTAs pushed to you that caused the low SOC for your LVB?

 

[Tomwilli2025]

I have had the CSP preformed. I'm also getting updates but was just pointing out to the people not getting the updates to check this. I just made a 4 minute drive and the LVB SOC went went from 40% to 66%. I havent charged at home in a few days so no LVB charging with L2 charging in a few days. I do question the health of the LVB. The last update I received was the "Refind Audio" update 23-PU1024-6CH-AUD (May 22nd) and I had to get the LVB SOC to 95% before it would apply.

 

[CyclopsThere]

I haven’t gotten one in a few weeks. There was someone else who’s truck is on the same timer as well

Just saw that the next one for me is queued up for tonight. Plugged the charger in just in case.

 

[BabyDoc1012]

Just saw that the next one for me is queued up for tonight. Plugged the charger in just in case.

Good maybe I’ll get another one tonight too LOL

 

[Fulgur]

It looks like I just got 4.2.3.1 today.

 

[CyclopsThere]

got surprise 6.1.0 today while parked.

 

[Fulgur]

got surprise 6.1.0 today while parked.

Your post made me check my truck and I also got 6.1.0. Nice.

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