Sdctcher
Well-known member
- First Name
- Mike
- Joined
- Jun 18, 2021
- Threads
- 36
- Messages
- 613
- Reaction score
- 913
- Location
- Noble, Oklahoma
- Vehicles
- 2022 Ford Lightning Lariat ER
- Occupation
- EV Gypsy
If you purchase a BlueCruise plan after the expiration of the complimentary trial or included duration, your Connected Service term ...........continues until the expiration date indicated on your order confirmation and in the FordPass app, or will automatically renew if you purchase a monthly or annual subscription (“Subscription Period”).Make sure you read the fine print and understand that you are signing up for an automatic renewal that will bill to whatever pays for your vehicle’s connected services at the then current cost of an annual renewal. This could be quite pricey as the current cost is $495!
It is a little confusing when that billing will take place. The fine print makes it sound like you will be billed 1 year from when you signed up (not necessarily a year from when your trial service ends).
To be safe, I plan to cancel about 20 days after signing up. If you cancel within 14 days the service is terminated, but after 14 days the service continues until the next billing period (I’m assuming that is 1 year for the annual plan).
Good luck everyone—I’m putting the cancel date on my calendar now.
For automatically renewing Connected Service plans, you will be charged the plan amount (plus any applicable taxes) each billing date via the payment method in your Ford Account, after you activate BlueCruise, and you will continue to be charged on a monthly or annual basis, unless you cancel.
........If you purchased a Connected Service plan, you may cancel your Connected Service plan within 14 days of receiving your initial order confirmation for a full refund, but your ability to use the Connected Service will end immediately.
After the first 14 days, your purchase of the Connected Service plan will be non-refundable.
I assume we are on an Annual Billing. And the $0 Renewal we are electing now is the "included duration". I have not found a way to non-select auto renewal so I would mark my calendar for the 14 day period beginning on the expiration date of the service to cancel, if there is a charge.
Note that after 14 days you may cancel (so do not do 20 days!), but there is no refund, but your service will continue. I would mark my calendar three times for the 14 days after today (if you took their offer today), 14 days after you receive the email, and 14 days after the renewal date. I assume it is going to take a phone call to:
Contact Us:
You can view and manage your BlueCruise Connected Service plan details, including terms and conditions, cancellation mechanisms and policies, 24/7 by logging in to your account at Ford.com. If you have any questions or concerns, call us at 800-392-3673.
Once again, this turns out to be another Ford communication mess, something they really need to fix some day.
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