Won’t charge up to 300+ miles

[deserthi]

Are you actually charging to 100% or just extrapolating what 100% should be?

I ask because I have noticed when I do charge to 100% to balance the cells, those last 1-2% on the meter makes a huge huge difference, then from car scanner it appears Ford plays a little magic as 100% is more like 102% as it deep charges into a buffer zone a little when balancing.

Thanks for this. I just charged to 100% and you are right, It stayed on 99% for a long time and it finally charged to 330 miles....wow

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[stealthchaser]

Hey there. I'd like to take a closer look at your Lightning's charging issues. Can you please send over a private message with your VIN and the name/location of your local Ford dealer?

Same exact issue on my brand new 2024 platinum. Only has 500miles on it. 100% charge is only showing 240 miles instead of 300+.

 

[Freemarket]

Same exact issue on my brand new 2024 platinum. Only has 500miles on it. 100% charge is only showing 240 miles instead of 300+.

I appreciate that Ford has someone monitoring the owners forum. I’ve told them recently that they need to calculate range on best case and let the present drive affect estimated range remaining. Calculating cumulative driving habits applied to today’s range estimate just creates unnecessary range anxiety. Let the driver find efficiency in their present drive so they effectively can achieve best case range. Any other way robs EVERYONE of much needed range available for best case. Audi/Porsche has made the exact same mistake.

When I bought a 2020 Audi E-tron with max range of 240, they had daily suggested max charge set to 80%. After lots of highway driving within the first month (1,000 miles), the 80% daily charge max was around 140!

This is insane and wrong thinking on the manufacturers end.

 

[VTbuckeye]

I appreciate that Ford has someone monitoring the owners forum. I’ve told them recently that they need to calculate range on best case and let the present drive affect estimated range remaining. Calculating cumulative driving habits applied to today’s range estimate just creates unnecessary range anxiety. Let the driver find efficiency in their present drive so they effectively can achieve best case range. Any other way robs EVERYONE of much needed range available for best case. Audi/Porsche has made the exact same mistake.

When I bought a 2020 Audi E-tron with max range of 240, they had daily suggested max charge set to 80%. After lots of highway driving within the first month (1,000 miles), the 80% daily charge max was around 140!

This is insane and wrong thinking on the manufacturers end.

I think the manufacturer should tell the customer exactly how predicted range is calculated. Telling me that my estimated range is 320 miles when it is 5F and has been in the teens and I have been averaging less than 2 miles per kWh in local (warm weather m/kWh) driving is a known lie. I'd rather it tell me the estimated range based on my typical driving in recent conditions, so Ford's, Audi, our Volvo EV are not wrong in how they present estimated range. Maybe they could present a range of estimates like our old Chevy bolt (predicted in the middle with best/worst case also presented).
Maybe there should be a stronger recency bias to the estimate, but if the vehicle always gives you best case range when it is worst case condition people will be even more upset (driving 20 miles and using 70 miles of range...). If pessimistic someone might have anxiety and stop to charge when they don't need to. Being optimistic, someone does not stop and they are left stranded on the side of the road when there may have been good charging options earlier.

 

[Freemarket]

I think the manufacturer should tell the customer exactly how predicted range is calculated. Telling me that my estimated range is 320 miles when it is 5F and has been in the teens and I have been averaging less than 2 miles per kWh in local (warm weather m/kWh) driving is a known lie. I'd rather it tell me the estimated range based on my typical driving in recent conditions, so Ford's, Audi, our Volvo EV are not wrong in how they present estimated range. Maybe they could present a range of estimates like our old Chevy bolt (predicted in the middle with best/worst case also presented).
Maybe there should be a stronger recency bias to the estimate, but if the vehicle always gives you best case range when it is worst case condition people will be even more upset (driving 20 miles and using 70 miles of range...). If pessimistic someone might have anxiety and stop to charge when they don't need to. Being optimistic, someone does not stop and they are left stranded on the side of the road when there may have been good charging options earlier.

Tesla’s range calculations don’t rob you of the needed knowledge for best case, but calculate predicted with the navigation (incl. temp & wind). The way Ford, Audi, Porsche, Volvo is doing it confuses everything to me. If you live in 5 degree temps and have a 300 mile range vehicle, but it shows 100 miles of range at 80%, how can anyone truly purchase that type of vehicle with any degree of certainty of best case range or what degradation is from the starting expectation. That math doesn’t compute to long term happy customers IMO.

 

[Firn]

I think the manufacturer should tell the customer exactly how predicted range is calculated. Telling me that my estimated range is 320 miles when it is 5F and has been in the teens and I have been averaging less than 2 miles per kWh in local (warm weather m/kWh) driving is a known lie. I'd rather it tell me the estimated range based on my typical driving in recent conditions, so Ford's, Audi, our Volvo EV are not wrong in how they present estimated range. Maybe they could present a range of estimates like our old Chevy bolt (predicted in the middle with best/worst case also presented).
Maybe there should be a stronger recency bias to the estimate, but if the vehicle always gives you best case range when it is worst case condition people will be even more upset (driving 20 miles and using 70 miles of range...). If pessimistic someone might have anxiety and stop to charge when they don't need to. Being optimistic, someone does not stop and they are left stranded on the side of the road when there may have been good charging options earlier.

Range, as in normal range, is determined by the standardized test the government uses.

What the vehicle will drive on that particular day is much different. The problem is, if Ford calculates the a tual range it can drive, based on things like previous driving, weather, wind, etc, then customers go complain that "the little number on the dash isn't as big as website says". As a result of customers complaining because now suddenly on a very cold day, into the wind, and loaded for a family vacation their range is different, well Ford decided to give a not realistic, but much more optimistic, guess o meter on the day

 

[Freemarket]

Range, as in normal range, is determined by the standardized test the government uses.

What the vehicle will drive on that particular day is much different. The problem is, if Ford calculates the a tual range it can drive, based on things like previous driving, weather, wind, etc, then customers go complain that "the little number on the dash isn't as big as website says". As a result of customers complaining because now suddenly on a very cold day, into the wind, and loaded for a family vacation their range is different, well Ford decided to give a not realistic, but much more optimistic, guess o meter on the day

I’ve owned my Cybertruck for 8 months and it has 4500 miles, it’s 27 degrees outside. My range at 85% is 270. 317 at 100.

My extended range, 4 week old, 270 mile Lightning is sitting at 71% w 169 estimated range. 238 total.

I sure know which of them I like looking at more than the other.

 

[davehu]

I charge to 85% and the GOM gives me range of 250-260 miles which is usually accurate. We had a cold wave come through last night (I'm in Arkansas) and the temp this morning was about 20 degrees. The GOM showed 85% and range at 220 miles, exactly what I expect it to do....reflect realistic range based on previous driving history AND current tempatures.

 

[TheBigBezo]

It's been said before, Ford purposely trims the range down based off outside conditions. This was done because folks would freak out that they started a trip at 320 miles of range and couldn't make it 200.

Your truck is more than capable of doing greater than 300 even in the cold. It requires conditioning the battery and not using any heat. I imagine you wouldn't want to dive like that.

I've got 30k miles so far and the farthest I made it on a single charge was close to 370 miles driving around town and to work over the course of 2 weeks. I beat the range estimate constantly because the conditions allow me to.

It's cold out, expect less range. I would wager that if you took your cybertruck out in the cold and ran it to empty on the highway you wouldn't make it to 300 miles.

 

[TaxmanHog]

Yesterday I did my weekly charging routine, the SOC was at 49% with a predicted remaining range of 99 miles, the 100% interpolation of that is 202 miles at a current chilly 33°, the horrible 1.1 MPK is due to unplugged climate remote starts and using generous cabin heating.
°

After the charging was completed back to 90% the predicted range in the same if not colder outside temperatures was 271 miles, imputing a 301 miles range at 100%. The 3 hours and 20 minutes on the charger consumed 59 kWh (GROSS) of energy from the grid netting 54 kWH of traction energy.

This morning the truck was remote started for 15 minutes, driven ~5 miles and with overnight cold soaking at 20°, as it sits right now in 27° weather unplugged, the range potential diminished to 241 miles, the loss is because of cooling pack and anticipated heating demands.

I'd rather have realistic values then smoke & mirrors.

 

[Firn]

I’ve owned my Cybertruck for 8 months and it has 4500 miles, it’s 27 degrees outside. My range at 85% is 270. 317 at 100.

My extended range, 4 week old, 270 mile Lightning is sitting at 71% w 169 estimated range. 238 total.

I sure know which of them I like looking at more than the other.

And do you think the Cybertruck will truely and actually go 270 miles at your normal speeds in those conditions?

 

[Freemarket]

And do you think the Cybertruck will truely and actually go 270 miles at your normal speeds in those conditions?

I don’t even think about it if it’s in town daily driving.

If it’s out of town driving and charging is necessary, I navigate and it shows me within 1-2% of what my arrival SOC is.

Which leaves ME to adjust my driving based on what I’m loosing per mile/kWh or not.

 

[Firn]

I don’t even think about it if it’s in town daily driving.

If it’s out of town driving and charging is necessary, I navigate and it shows me within 1-2% of what my arrival SOC is.

Which leaves ME to adjust my driving based on what I’m loosing per mile/kWh or not.

If it's a display to show you how far you can go then shouldn't it show you how far you can go?

If it's not true then it's just a lie to make you feel good. In that case its no different than a post-it note that says "you look pretty today"

Pretty sure the entire point of it is so you don't have to figure out how far you can go. That is the fundamental reason it exists. If it doesn't do that correctly then it's just a pretty picture to make one get tingles inside.

 

[stealthchaser]

Yesterday I did my weekly charging routine, the SOC was at 49% with a predicted remaining range of 99 miles, the 100% interpolation of that is 202 miles at a current chilly 33°, the horrible 1.1 MPK is due to unplugged climate remote starts and using generous cabin heating.
°

After the charging was completed back to 90% the predicted range in the same if not colder outside temperatures was 271 miles, imputing a 301 miles range at 100%. The 3 hours and 20 minutes on the charger consumed 59 kWh (GROSS) of energy from the grid netting 54 kWH of traction energy.

This morning the truck was remote started for 15 minutes, driven ~5 miles and with overnight cold soaking at 20°, as it sits right now in 27° weather unplugged, the range potential diminished to 241 miles, the loss is because of cooling pack and anticipated heating demands.

I'd rather have realistic values then smoke & mirrors.

This is incredibly helpful information and it actually does make sense the way you articulate it, thank you!!!

I can probably get used to using Ford’s displayed miles estimate as what is realistically able to still be driven before 0%.
1. Health of battery: are we confident the display will reflect 95%, when the health is deteriorated
2. Other than my Window Sticker, how does a driver know the total capacity of the EV gas tank (battery). I bought it with 300+miles. But I don’t easily see that “best case” capacity is 300, so it is difficult for me to just “trust” Ford sold me 300 miles vs smaller capacity version of battery.
Thank you for your insightful reply.

 

[rdr854]

I think the manufacturer should tell the customer exactly how predicted range is calculated. Telling me that my estimated range is 320 miles when it is 5F and has been in the teens and I have been averaging less than 2 miles per kWh in local (warm weather m/kWh) driving is a known lie. I'd rather it tell me the estimated range based on my typical driving in recent conditions, so Ford's, Audi, our Volvo EV are not wrong in how they present estimated range. Maybe they could present a range of estimates like our old Chevy bolt (predicted in the middle with best/worst case also presented).
Maybe there should be a stronger recency bias to the estimate, but if the vehicle always gives you best case range when it is worst case condition people will be even more upset (driving 20 miles and using 70 miles of range...). If pessimistic someone might have anxiety and stop to charge when they don't need to. Being optimistic, someone does not stop and they are left stranded on the side of the road when there may have been good charging options earlier.

My Volvo EX90 appears to do exactly as you suggest above - as highlighted in red.

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