Hey! I can take a closer look into these battery/OTA concerns if you'd like. Can you send us a direct message with your VIN and the dealership name/location? To send a private message, just click on our username and select "Start Conversation".I drove over 2 hours today, tried the install again. Nope. And I sat with it again while it did the update. It seems like it's going through the whole update install process and failing at some point near the end. Hoping to hear from Ford tomorrow, but accepting it will probably be later this week.
I have the battery tender back on the 12V and it says it's charging now for the past hour. That seems off to me seeing how it thought I had it charged the other day and as much as I've been driving it. I'm suspecting that if my problem is the 12V battery charge level that I either have a failing 12V battery or my truck is not charging it as it should.
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