Priority Update - 24-PU0119-DC-CHG4 [Tesla Supercharger Network]

[Maquis]

Nav is the only way to trigger it that I'm aware of.

Thanks for confirming.

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[MrH42]

Just got this update pushed today. I think this is 3 weeks now of getting an update on Thursday, and had a few more sprinkled in on off days too.
I’m guessing most everyone will at least have this update by the time the physical adapters start shipping.

 

[GDN]

Just got this update pushed today. I think this is 3 weeks now of getting an update on Thursday, and had a few more sprinkled in on off days too.
I’m guessing most everyone will at least have this update by the time the physical adapters start shipping.

Except, uhhh, it's Wednesday, even in OH. .

 

[MrH42]

Except, uhhh, it's Wednesday, even in OH. .

It’s been a long week. Apparently longer in my head than reality.

 

[fvineyard]

I also got this update on Wednesday.

For some reason Tesla chargers two miles away do not show up in the truck (nor any other Tesla chargers) that do show in the Ford Pass app. I guess I need to look for a setting in the truck to make those show up. Not in a big hurry to chase this down since the adapter is not coming until May. I have time

 

[TaxmanHog]

I also got this update on Wednesday.

For some reason Tesla chargers two miles away do not show up in the truck (nor any other Tesla chargers) that do show in the Ford Pass app. I guess I need to look for a setting in the truck to make those show up. Not in a big hurry to chase this down since the adapter is not coming until May. I have time

Converted V3 stations should show in the Charge Assist app on the home screen, you will not find them on the Ford Navigation System {charging} until another update comes out later this year.

 

[fvineyard]

Converted V3 stations should show in the Charge Assist app on the home screen, you will not find them on the Ford Navigation System {charging} until another update comes out later this year.

That could be it. This is a new gas station that just opened about six months ago. I assumed they would have the newer version of Tesla chargers installed, but that is an assumption.

I am glad to have the update though.

 

[GDN]

Converted V3 stations should show in the Charge Assist app on the home screen, you will not find them on the Ford Navigation System {charging} until another update comes out later this year.

This is an interesting tidbit. The one station I used when driving a Tesla and would likely use in the future was a v2 station that was expanded and updated to v3. It doesn't show. Interesting these are unique and all excluded until a later time.

 

[TaxmanHog]

That could be it. This is a new gas station that just opened about six months ago. I assumed they would have the newer version of Tesla chargers installed, but that is an assumption.

I am glad to have the update though.

I should have expanded on my use of the term CONVERTED, ie. they have the hardware/firmware updates to communicate with NON TESLA NACS adapter BEV's

The third party agreements Tesla entered in with other manufacturers is so recent that the original site & hardware plans for recent and pending new stations might not have been prepared yet to receive us even if they are so new.

 

[fvineyard]

I should have expanded on my use of the term CONVERTED, ie. they have the hardware/firmware updates to communicate with NON TESLA NACS adapter BEV's

The third party agreements Tesla entered in with other manufacturers is so recent that the original site & hardware plans for recent and pending new stations might not have been prepared yet to receive us even if they are so new.

Makes sense. I just thought with them showing in the Ford Pass app as available with an adapter that I must be missing a filter or setting in my truck.

 

[Daragh]

Classic Ford...they send the Tesla SuperCharger OTA update to my truck which is great but my truck still doesn't have Charge Assist / Public Charging App and routing does not select any of the available superchargers instead selects EA, Shell and EvGo.

I am convinced Ford have a Dept. solely dedicated to seeing how best to frustrate customers/users in relation to their software in general but more specifically OTA updates.

Personally I believe Ford is hedging their bets and trying to minimize a mass software disaster by only releasing updates in what appears to be random batches, aka public beta testing, even though they won't call it that! Granted they are not a true software company but if their primary products are heavily dependent on software and firmware such as their EV's they need to seriously up their game in this Dept.

The market has moved passed the ohhhh shiny new EV truck honeymoon phase (as happened in smart phone industry about 5+ years back) now products are judged on software and firmware performance and these alone may well define overall customer satisfaction in the months and years ahead.

OTA Updates aside, I still think the Lightning is by far the best EV truck on the market!

 

[Lytning]

"I am convinced Ford have a Dept. solely dedicated to seeing how best to frustrate customers/users in relation to their software in general but more specifically OTA updates."

They do ... it is called Software OTA Update Customer Frustration Department ... and they don't have a telephone number or email address.

 

[Squirrel Master]

Got this one this morning. So far an update every Thursday each week I've owned it.

 

[TaxmanHog]

They do ... it is called Software OTA Update Customer Frustration Department ... and they don't have a telephone number or email address.

But you do have a direct line to them via the FEEDBACK function in Sync, you can give them a verbal piece of your mind.

 

[sfringer]

I got notified of this update pulling into the parking lot at Home Depot earlier today. Applied it when I got home without issue.
This makes my 6th update; each on a Thursday .

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