Lightning Software Updates using FDRS

[rugedraw]

Thank you.!!!

For future reference, there is no better place to ask than here.

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[Mike G]

Haha, I just realized I quoted the wrong thing. Long day yesterday, what I meant to ask was if there was any news on the BCM issues not being able to update due to the NASTF log in issue. I tried it last Saturday and still got the log in prompt and it did not except my log in.

Did you by any chance take a screenshot of the dialog boxes or whatever it showed you when you attempted the BCM?

Investigative minds want to know.

 

[Mike G]

In fact if anybody attempts to update the BCM and gets the request for NASTF credentials please screenshot this and use the "Report a Problem" feature to get visibility on this so it can be dealt with.

 

[pkirby11]

Did you by any chance take a screenshot of the dialog boxes or whatever it showed you when you attempted the BCM?

Investigative minds want to know.

I did not, I should have but I thought it was already reported. I will in the future do a better job of documenting those errors as I generally like to help with troubleshooting. It was basically a popup that appeared after I downloaded and ran the BCM update. White box telling me I had to have an account with NATSF, which for fun I registered an account but it then gave me a red error in the corner that the account could not be authorized, like it wasn't reaching the site.

 

[Mike G]

I did not, I should have but I thought it was already reported. I will in the future do a better job of documenting those errors as I generally like to help with troubleshooting. It was basically a popup that appeared after I downloaded and ran the BCM update. White box telling me I had to have an account with NATSF, which for fun I registered an account but it then gave me a red error in the corner that the account could not be authorized, like it wasn't reaching the site.

It's possible that Ford dealer techs using their dealer logins are not experiencing the same issue that Independent operators are. This may not be affecting them at all...so Bosch FDRS team may not even know anybody has a problem until we report it as well. I'm not seeing on other forums where dealer techs are having this issue...so it may just be us independents.

 

[rugedraw]

It's possible that Ford dealer techs using their dealer logins are not experiencing the same issue that Independent operators are. This may not be affecting them at all...so Bosch FDRS team may not even know anybody has a problem until we report it as well. I'm not seeing on other forums where dealer techs are having this issue...so it may just be us independents.

I agree with this. I don't have any BCM updates pending for my truck to try and see if my dealer login works. The dealer login gives you access to PATS to program keys, so I assume it is only an issue for independents, too.

Edit: Screenshot below is from a dealer updating an ICE F150. They updated the BCM with no problem on 5/29.

 

[pkirby11]

Looked around and found a screen shot, this is what I was getting when trying to perform the BCM update in FDRS:

And this is what I saw if I tried to log in with an NATSF account, which didn't work:

 

[chillaban]

I see the same as above.

 

[Mike G]

Looked around and found a screen shot, this is what I was getting when trying to perform the BCM update in FDRS:

And this is what I saw if I tried to log in with an NATSF account, which didn't work:

Thanks for that, I'll pass this along.....

 

[Mike G]

I just hope this wasn't intentional.

 

[pkirby11]

I wonder if it has anything to do with this? Quick Google search and I found this article from April.

https://www.locksmithledger.com/key...36/new-security-requirements-from-ford-and-gm

 

[pkirby11]

Looks to be happening on the ICE versions as well, just came across this. Ford still hasn't fixed it, wonder if they ever will or this is the new normal.

https://www.f150gen14.com/forum/threads/ecu-module-programming-guide-using-fdrs.8249/page-869

 

[Mike G]

I was just reminded of something else that happens to me....well it's happened several times over the last two years.

When I've had a problem with FDRS and I've used the "Report a problem" function and stepped through filling out all the dialog boxes and attached the screenshots to illustrate what the problem is and then hit the button to send it...it always comes back with a response that "there was a problem sending your report, you must first be connected to the internet".

But later, (sometimes much later)..in my email...I get a response from the helpdesk. The response may not always actually be helpful, but at least I know that they actually did get the report. So if you submit a report and this happens to you I'd ask that you post about it here. Pretty sure I'm not the only once this is happening to..and I've seen it mentioned on the ICE forum as well.

And once again...if you're doing some updates and you attempt the BCM and get the NASTF login in response...please submit a report about it so the logs and data are sent in for analysis.

Thanks,

 

[pkirby11]

I was just reminded of something else that happens to me....well it's happened several times over the last two years.

When I've had a problem with FDRS and I've used the "Report a problem" function and stepped through filling out all the dialog boxes and attached the screenshots to illustrate what the problem is and then hit the button to send it...it always comes back with a response that "there was a problem sending your report, you must first be connected to the internet".

But later, (sometimes much later)..in my email...I get a response from the helpdesk. The response may not always actually be helpful, but at least I know that they actually did get the report. So if you submit a report and this happens to you I'd ask that you post about it here. Pretty sure I'm not the only once this is happening to..and I've seen it mentioned on the ICE forum as well.

And once again...if you're doing some updates and you attempt the BCM and get the NASTF login in response...please submit a report about it so the logs and data are sent in for analysis.

Thanks,

So I actually bought a 2 day license to report it. And I did too get the same error, so hopefully they got the report.

 

[rugedraw]

So I actually bought a 2 day license to report it. And I did too get the same error, so hopefully they got the report.

Talk about dedication to the cause.

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