Tesla not appearing in charger list/no plug-n-charge

[Squeeps]

I have searched and not found this particular situation covered.

2023 Pro. As the title states, Tesla chargers are appearing in my FordPass app but not in the in dash nav charger list (so no preconditioning). Beyond this, once there the plug-n-charge feature is not working. I have it enabled in the app and have successfully used it at EA chargers. Once plugged into a supercharger I get the red ring and "charge station fault". I am able to initiate a charge just fine through the Tesla app from there. Using a Lectron NACS fast charge adapter if that's relevant.

Wondering if these issues are potentially related? Any suggestions appreciated.

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[flyct]

I had exact same issue. my truck didn’t have the required software update necessary to use Ford Plug and Play and display Tesla super chargers in the Ford Nav screen.

look at this posting https://www.f150lightningforum.com/...sla-adapter-question.20044/page-2#post-400258

Then scroll to posting #23 same thread.

 

[bmwhitetx]

The vehicle requires OTA 24-PU0119-DC-CHG4 to be able to use P&C at Tesla. You can post your VIN in the VIN lookup thread and someone will let you know if you got that update.

 

[hturnerfamily]

yes, it must be something with an update, since my '22 PRO has been using it's LECTRON Supercharger adapter SUCCESSFULLY many, many, many times in the last several months - ALL just by plugging in: I don't even have the Tesla APP.

 

[Texas Dan]

I have had trouble with Tesla Superchargers showing up in Navigation but they show up just fine using Charge Assistant. Plug-n-Charge also works just fine.

 

[Maquis]

I have had trouble with Tesla Superchargers showing up in Navigation but they show up just fine using Charge Assistant. Plug-n-Charge also works just fine.

I think that’s the normal current state.

 

[TaxmanHog]

I have had trouble with Tesla Superchargers showing up in Navigation but they show up just fine using Charge Assistant. Plug-n-Charge also works just fine.

We ALL need to use the [Charge Assist] app in sync to locate and push the location into Ford Navigation, from there I built the rest of my itenery for a road trip last Friday, worked perfectly, Ford Nav guided me directly to a Tesla station which was compatible and required I have my NACS to CCS adapter, once that leg of the trip was done Ford Nav guided me to the final destination point.

 

[RickLightning]

Tesla SuperChargers don't show in Navigation for anyone. You can do the workaround that @TaxmanHog offers.

 

[Squeeps]

We ALL need to use the [Charge Assist] app in sync to locate and push the location into Ford Navigation, from there I built the rest of my itenery for a road trip last Friday, worked perfectly, Ford Nav guided me directly to a Tesla station which was compatible and required I have my NACS to CCS adapter, once that leg of the trip was done Ford Nav guided me to the final destination point.

Does this workaround properly precondition the battery? My previous understanding was that navigating to a charger is not enough, it must be selected from the chargers drop down menu.

 

[duncanmaio]

I have searched and not found this particular situation covered.

2023 Pro. As the title states, Tesla chargers are appearing in my FordPass app but not in the in dash nav charger list (so no preconditioning). Beyond this, once there the plug-n-charge feature is not working. I have it enabled in the app and have successfully used it at EA chargers. Once plugged into a supercharger I get the red ring and "charge station fault". I am able to initiate a charge just fine through the Tesla app from there. Using a Lectron NACS fast charge adapter if that's relevant.

Wondering if these issues are potentially related? Any suggestions appreciated.

I had the same issue. What worked for me was to cancel Blue Oval Network membership and then re-enroll. After that it has worked flawlessly.

 

[Maquis]

Does this workaround properly precondition the battery? My previous understanding was that navigating to a charger is not enough, it must be selected from the chargers drop down menu.

The only way to precondition enroute to a Tesla station is to set the nav destination to a nearby non-Tesla charger. If there is one.

 

[kstype]

I have had trouble with Tesla Superchargers showing up in Navigation but they show up just fine using Charge Assistant. Plug-n-Charge also works just fine.

I was also going to mention charge assist…hopefully they will find their way to the native navigation and route planning soon.

 

[Zprime29]

Does this workaround properly precondition the battery? My previous understanding was that navigating to a charger is not enough, it must be selected from the chargers drop down menu.

Correct, unless you can select from the Nav menu, it won't start the preconditioning. @Maquis's suggestion is one I have used. I also recently discovered that switching to Sport mode will condition the battery and can be used as a pseudo-precondition button. I tested this when it was over 100F last week. Left work and drove for 10-15 min and the battery temp meter stayed to the right of middle. I switch to sport mode and after about 20 min the temp was pegged in the middle.

 

[Nolander]

We ALL need to use the [Charge Assist] app in sync to locate and push the location into Ford Navigation, from there I built the rest of my itenery for a road trip last Friday, worked perfectly, Ford Nav guided me directly to a Tesla station which was compatible and required I have my NACS to CCS adapter, once that leg of the trip was done Ford Nav guided me to the final destination point.

My vehicle does not appear to have a “Charge Assist” app. How does one get this?

 

[Scorpio3d]

My vehicle does not appear to have a “Charge Assist” app. How does one get this?

If it is not on your SYNC screen home page, then it probably comes in an update?

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