BBB
Active member
Yep, we have to speak up and not to just dealers but to Ford directly via emails phone and any other available access point. I had a transmission issue that i anticipated before purchase and questioned Ford about it whom assured me that the issue was gone and not to worry but it happened. I ended by badgering Ford even the ceo untill i finally got some one interested near the top. Have no idea who it was but i was calling the ceo at the time and the very next day i received a call back saying the part was being air freighted and would be installed asap. They even inquired about my out of pocket expenses and paid them all including lodging rental car and out of pocket incidentals much to my surprise. Sometime it pays to badger the corporate office.
But the fact is if we don't rattle their cage and stay on them the job won't get done.
But the fact is if we don't rattle their cage and stay on them the job won't get done.
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