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[TaxmanHog]

I did check the FDRS history for @Lorincz and the tech who did the install of the APIM back in November had a failed PMI process in FDRS and just gave him the truck back without saying anything. Maybe they didn't notice it said the procedure was "unsuccessful" at the end of the process? Dunno. But at least there's something that can be discussed with the service advisor now that there's evidence of shenanigans.

@Lorincz do you have a part number on the work order from when they replaced the APIM, maybe we can confirm wrong part, maybe that's why the programming effort failed??

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[Mike G]

@Lorincz do you have a part number on the work order from when they replaced the APIM, maybe we can confirm wrong part, maybe that's why the programming effort failed??

Does this help?

 

[TaxmanHog]

Does this help?

NO PACKAGE FOUND for hardware is clear they eff'd up the HARDWARE, the as built or it's subsequent enhancements can't load to what's installed on the truck.

I'm not seeing the parts listed above on Tasca Parts.

The dealer is going to have to sort out their mess and the parts & time are out of their pocket on this one.

 

[Lorincz]

Thanks, Mike and TaxmanHog, for digging into this.

I can’t seem to find the work order for the visit when the APIM was replaced back in March, but I’ll keep looking. Isn't this what we are looking for? MU5T-14G681-KF Alternatively, I’ll just ask the dealer to provide it.

 

[mrau]

You may be able to use the Bezel Diagnostics to see what part number the APIM is.

There are a few post around here that explains how to use it. I also found a pdf document that explain how to get into the Bezel Diagnostic screen on your truck.

 

[Mike G]

Thanks, Mike and TaxmanHog, for digging into this.

I can’t seem to find the work order for the visit when the APIM was replaced back in March, but I’ll keep looking. Isn't this what we are looking for? MU5T-14G681-KF Alternatively, I’ll just ask the dealer to provide it.

APIM part numbers...

Your Platinum truck currently has a MU5T-14G681-KF part.

My '22 Lariat has a MU5T-14G681-KG part, if that helps.

 

[Lorincz]

Thanks @mrau , I've checked Bezel Diagnostics and @Mike G was right:

What's next?

 

[mrau]

Not sure what's next.

However I did take a pic of my APIM just to compare. Some of the numbers are a bit different, although I am not sure it really means anything.

 

[Lightning Bronson]

See, I'm just wondering why they're having this as a subscription when Apple Maps/Google Maps is right there.

I prefer using Sync Nav and I'm glad I have 3 years of it but it's not worth paying yearly for it. I think they can smack subscription-based payments elsewhere for profit, personally.

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