Dreaded Service Vehicle Soon Error

[PJnc284]

^ this. Amazon is where I ordered mine

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[bmwhitetx]

Motorcraft Gold has not been used in F-150's since about 2010 or so (it was in my 2010 F-150 and I have 2 gallons in my auto parts cabinet).

Yellow is what is being used now and the last several years. Use @mrau suggestion. Yellow is also widely available at Auto Parts stores.

 

[Srh9]

Motorcraft Gold has not been used in F-150's since about 2010 or so (it was in my 2010 F-150 and I have a gallon in my auto parts cabinet).

Yellow is what is being used now and the last decade. Use @mrau suggestion. Yellow is also widely available at Auto Parts stores.

Thanks. It looks like the yellow is available fairly close by.

 

[Grumpy2]

Yellow is what is being used now and the last decade.

Ha! Your right .... being a decade behind isn't unusual for me!

 

[jwcrkelly]

I’m at 43,111 miles and received the service soon. Battery won’t charge above 63%. Appointment with dealership scheduled.

 

[Zprime29]

I’m at 43,111 miles and received the service soon. Battery won’t charge above 63%. Appointment with dealership scheduled.

Getting hard to believe it's only 4%. Is the BEV hotline still being helpful with alternate transportation needs? I feel like I need to make a checklist for if/when it's my turn.

 

[ivan256]

Keep meaning to circle back here....

I got my truck back on the 17th. After it sat at the dealer with nothing happening for weeks, and after getting a new specialist assigned because the first one went on leave, it finally got escalated to Ford for repair. From what I'm told, what they did was.... re-seat the connectors. So.... they unplugged it and plugged it back in again.

At this point I'm just happy to have my truck again. I've put ~1500 miles on it since and everything seems OK. Except that I've had to fill the coolant a few times and it still gurgles like crazy when it's charging - so I assume I'll have to fill it a few more times until all the air comes out.

 

[deltalightning]

Crossed 2000 miles today. And this.

Here’s the ODB results. Not real happy.

 

[jwcrkelly]

Getting hard to believe it's only 4%. Is the BEV hotline still being helpful with alternate transportation needs? I feel like I need to make a checklist for if/when it's my turn.

Some modules need replacing but as of 1/11/25, the dealership has no idea when they will be available. Reduced power error showed up yesterday as well. I asked for loaner since the truck now won’t charge above 54% (previously could charge to 67%).

They said at 47k miles a loaner is not covered but they escalated my request.

What is the BEV hotline?

 

[The Weatherman]

Some modules need replacing but as of 1/11/25, the dealership has no idea when they will be available. Reduced power error showed up yesterday as well. I asked for loaner since the truck now won’t charge above 54% (previously could charge to 67%).

They said at 47k miles a loaner is not covered but they escalated my request.

What is the BEV hotline?

800 392 3673

 

[Zprime29]

Some modules need replacing but as of 1/11/25, the dealership has no idea when they will be available. Reduced power error showed up yesterday as well. I asked for loaner since the truck now won’t charge above 54% (previously could charge to 67%).

They said at 47k miles a loaner is not covered but they escalated my request.

What is the BEV hotline?

Kindly remind them that the battery is under warranty for 100k miles/8 years. Hopefully the BEV team will help nudge the dealer to cooperate.

 

[N1BBL35]

I've been under a rock lately with work and family health issues... Had no idea this was a thing.

Naturally I just got the "service vehicle soon" and went looking. I'm at ~32,200 miles and I know it'll be covered, but still a bummer. Local dealer can't get me in for 2 weeks, but seem to think they'll have it done in a day... After reading this, I can't say I'm too hopeful.

I noticed a few posts here with codes being read, is that using an off the shelf OBD2 reader? Phone app? Is there a forum favorite?

I trust my local dealer, but I'd like to be able to verify what they say and if think a code ready is a good first step...

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