OlivierTex
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- #1
Hello all, first time posting. I have the 2024 lightning model. 2500 miles on it. Paid $1400 for the 80amp pro charger. Been on the phone with customer support since the day after the charger was installed. Cannot charge higher than 46ish amp , 11kW, regardless of the battery level. The only exception is when the electrician was still at my home and we checked it was working for a minute or two and we reached about 70 amp. This never happened again.
I am basically charging as if the switch is on position 5. Position 6 and 7 does not increase the amp. Position 1,2,3,4, and 5 regulate amps as advertised.
Support checked my pictures ( proper install, wire, breaker) and remote connection, and said everything looks good so they blame on the truck.
I took the truck to the dealer. Did some updates and compared my truck with 2 other units and said everything is fine.
Any input is appreciated.
I am basically charging as if the switch is on position 5. Position 6 and 7 does not increase the amp. Position 1,2,3,4, and 5 regulate amps as advertised.
Support checked my pictures ( proper install, wire, breaker) and remote connection, and said everything looks good so they blame on the truck.
I took the truck to the dealer. Did some updates and compared my truck with 2 other units and said everything is fine.
Any input is appreciated.
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