Not able to save Target charging locations after update

[astrand1]

Hoping someone from the Ford BEV Team might see this. I have a 23 lightning Lariat ER. VIN# 1FTVW1EV4PWG30349 I have a yearly subscription to FDRS and I normally do my updates that way. Just a few days ago I did a decent amount of updating and it did a few of the different battery/charging modules. After those were complete I noticed all of my saved “target charging” locations were cleared. I am now not able to save any charging locations. Whenever I try to save either on the app or in the truck it states that I need to first charge at a location and then I can save it. I’m at home charging and have charged at least 6-7 times and no joy. Can’t save anything. If someone from the team or anyone else has thoughts please let me know. Thanks!

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[Adventureboy]

If you are sure the updating is done, you may want to try a 12V reset. A full truck reboot should restart the modules in the correct order and clear the communication paths between them.

 

[astrand1]

If you are sure the updating is done, you may want to try a 12V reset. A full truck reboot should restart the modules in the correct order and clear the communication paths between them.

That’s not a bad idea. The updates show completed. So I’ll try that tonight and see if it works and report back.

 

[tubby]

That’s not a bad idea. The updates show completed. So I’ll try that tonight and see if it works and report back.

I had something like that a few weeks ago on the Ford app. It wouldn't save my target charge at home. I believe I shut my phone all the way off and turned it back on. I did play with several settings so that may not be the resolve for you since I tried so many things. I always charge it to 80% after I use the truck and then when I know I am going to need more, I charge it to 100%. I may be missing something and it does say you can change the charge level while you are charging, but when the truck is at 80% along with the target at 80%, you cannot plug it in and move the target to 100%. I just move it to 100% before I plug it in. Sorry if that got a bit off topic.

 

[astrand1]

That’s not a bad idea. The updates show completed. So I’ll try that tonight and see if it works and report back.

So tried the 12v reset and no joy. I’ve also tried reprogramming the battery energy control module. Although I’m not sure that’s the module that would control the target charging. I need to find out which module does that task. I think I’m going to have to figure out how to get a hold of someone on the bev team. It’s not worth trying to go to tue dealer. They will be clueless. Especially since I have fdrs. If anybody has a clue or path to the bev team let me know. Thanks!

 

[Zprime29]

Only thing I can think of is to try charging at a brand new location that hadn't been saved yet. Maybe it just isn't displaying the locations and it won't let you make new ones where they already exist.

@Mike G or @rugedraw might have better idea as far as what to check in FDRS.

 

[rugedraw]

Only thing I can think of is to try charging at a brand new location that hadn't been saved yet. Maybe it just isn't displaying the locations and it won't let you make new ones where they already exist.

@Mike G or @rugedraw might have better idea as far as what to check in FDRS.

I will have to defer to Mike on this. I don't own an EV, so these EV-specific issues I have never dealt with and not sure what to do to troubleshoot.

 

[Mike G]

You actually have to *delete* your home location and then charge and save it again, and then you can save your limit again. I know it's a PITA, but I've had to do this a couple of times with both the MME and the Lighting over the last couple of years after doing some updates.

 

[astrand1]

You actually have to *delete* your home location and then charge and save it again, and then you can save your limit again. I know it's a PITA, but I've had to do this a couple of times with both the MME and the Lighting over the last couple of years after doing some updates.

Yeah the locations are hidden. The reason I know that is magiclly after reinstalling the programming for the becm and plugging truck in it gave me the option to save my house finally! But when I went to name it home that choice was greyed out and soninned it home1 just to make sure it’s in there. So it’s better than nothing lol. At least it’s letting me do it again.

 

[astrand1]

Yep. Just got back home and all seems to be well. I was able to set up charge times on my “home” location and now I have the tab back to add more locations. Only weird thing is that on my app it shows “waiting to charge” until 9p even though I’m on eastern time and truck is set to start charging at 11p that’s when rates drop to .07kwh but shit I’ll take it! I’m just glad all is working and thanks to all for the suggestions.

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