Not getting software updates, how do owners know if something is wrong?

[TaxmanHog]

I have my truck connected to wifi in my driveway, I don’t check for OTA, I don’t know what OTA I have. All I care about is, when I get in and push the start button and put it in gear it goes. Is there something wrong with me?

Not at all, many of us initial early adopters are a "special" breed seeking the earliest and best improvements to our trucks.

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[jlferg0509]

That was the complaint, more or less, in the MME forum. A better and more realistic explanation.

my take away from 3.5 years is it’s complicated, they aren’t too certain themselves and are still leaning how to be a software delivery business on top of car manufacturer.

Agreed, it can be complicated, especially given the testing but in 3 years, you'd hope there are some lessons learned. For instance, one I've seen on this forum, is better release notes. Just provide an explanation of what it is we're getting. That would be an easy win.

Another question with regards to the distribution of OTA updates. Was @Ford Motor Company not providing software updates to their vehicles prior to the Lightning?

 

[ZSLC]

For perspective, I got 4.2.2.2 in February of 2024. At that point it had been out since (I think) April of 2023 so ten months behind.

I did not get another update until December of 2024. think I was 18+ months behind the initial release. A day later I got 6.8.0. Since then it has been a steadily increasing cycle and, as of this week, I am on 10.1.1 which I think is current (or close).

There is no discernable pattern except that if you call Ford and get through to someone on the OTA team they will take 25 minutes of your life to tell you this is normal, just be patient, and wait for the man behind the curtain to decide it is your time.

In the end the only thing "Wrong" for the vast majority of is is that Ford is terrible at communicating and managing software releases.

On the upside, it seems like very few of these updates have negative consequences so they are at least doing their due diligence in software testing.

 

[chl]

Palantir databases have already linked your Forum account to your VIN for Ford. Anytime you make a negative comment about the company or it's products, thirty days are added to the 'nextupdate' variable associated with your VIN. Develop a more positive attitude if you want an update.

All that said, be careful what you wish for.

But if that were true, none of us would ever get any updates, eh?

So maybe when we say positive things, we get brownie points?

The Zen of Lightning Maintenance - Yin and yang and ping and pang.

 

[chl]

No Karaoke for the Pro & & XLT trims, y'all just get the underlying easter eggs and minor improvements in that release.

Thank goodness...the thought of my wife singing along to Tom Petty or AC DC while I drive gives me nightmares!

 

[chl]

Probably because you are spelling it wrong, and the updates don't know where to go. It's a Lightning

Maibe he has the modle made for the speling challeged? The one with the red bed underling?

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