Tesla NACS Adapter Recall / Replacement Notice (10/24/24)

[Farmford42]

I dont see any update on my ford account to show the adapter "situation" (satisfaction program)
I did get a notice to swap out the adapter and updated my info. Did the people who have received a replacement adapter get a shipping notice? @Ish Or did it just show up?

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[Warp Asylum]

Orders in the 20k region are getting new adapters while we have no word on our replacements.

 

[Ish]

I dont see any update on my ford account to show the adapter "situation" (satisfaction program)
I did get a notice to swap out the adapter and updated my info. Did the people who have received a replacement adapter get a shipping notice? @Ish Or did it just show up?

I did get a shipping notification on a Friday and got it the following Tuesday. FedEx didn’t actually pick it up until the following Monday.

Everything was the same as the original adapter shipping notification.

 

[Maineiac12]

Ford wanted our addresses updated by 10/24 and said they would be shipping “soon.”

It’s now 11/14 and still nothing from Ford. We’re rapidly approaching holiday travel season and they don’t want anyone using the defective adapters but aren’t sending out the replacements. Come on, Ford. Get your together.

 

[RenegadeStar]

Still waiting on our replacement

 

[johnnyonetime]

Still waiting on our replacement

As am I. Tried to use the original last week and got 7 minutes/17.8 kWh before it ended the session. Now my A2Z adapter has been targeted for replacement and crickets

 

[RenegadeStar]

As am I. Tried to use the original last week and got 7 minutes/17.8 kWh before it ended the session. Now my A2Z adapter has been targeted for replacement and crickets

Same, fortunately we got an email today from A2Z saying its replacement will be here next week. I also just got off the phone with Ford and they said they are slipping them into current batches going out and that the recalled ones should be out by the end of the month.. we will see.

 

[The Weatherman]

They are going to update us to BC 1.4 SOON too!!

Oh yeah, that was promised a year and half ago.

 

[Zprime29]

As am I. Tried to use the original last week and got 7 minutes/17.8 kWh before it ended the session. Now my A2Z adapter has been targeted for replacement and crickets

At least the A2Z one is safe to use while waiting.

 

[jamelski]

Really you won’t be getting your updated replacement adapter till next year sometime lol

 

[Grease Lightning]

It has been postponed just like the T3 update….

 

[Maineiac12]

Same, fortunately we got an email today from A2Z saying its replacement will be here next week. I also just got off the phone with Ford and they said they are slipping them into current batches going out and that the recalled ones should be out by the end of the month.. we will see.

I wouldn’t believe a thing that Ford’s customer service people say because I doubt they know anything. When I called them, I was told I’d have mine by the 11th of November. I swear they just make up to get you off the phone.

 

[Hammick]

Finally received my first adapter today. It's the original type.

 

[msadan]

I just received an email from Ford saying my replacement adapter has been shipped. My original order number was 1063. I don’t know whether or not that’s relevant as they may not be shipping out the replacements in same sequence as the originals.

 

[The Weatherman]

I just received an email from Ford saying my replacement adapter has been shipped. My original order number was 1063. I don’t know whether or not that’s relevant as they may not be shipping out the replacements in same sequence as the originals.

I hope! #1531.

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