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Tesla NACS Adapter Recall / Replacement Notice (10/24/24)
Warp Asylum
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Orders in the 20k region are getting new adapters while we have no word on our replacements.
Ish
Well-known member
I did get a shipping notification on a Friday and got it the following Tuesday. FedEx didn’t actually pick it up until the following Monday.
Everything was the same as the original adapter shipping notification.
RenegadeStar
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Still waiting on our replacement
johnnyonetime
Well-known member
As am I. Tried to use the original last week and got 7 minutes/17.8 kWh before it ended the session. Now my A2Z adapter has been targeted for replacement and crickets
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RenegadeStar
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Same, fortunately we got an email today from A2Z saying its replacement will be here next week. I also just got off the phone with Ford and they said they are slipping them into current batches going out and that the recalled ones should be out by the end of the month.. we will see.As am I. Tried to use the original last week and got 7 minutes/17.8 kWh before it ended the session. Now my A2Z adapter has been targeted for replacement and crickets
Zprime29
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At least the A2Z one is safe to use while waiting.As am I. Tried to use the original last week and got 7 minutes/17.8 kWh before it ended the session. Now my A2Z adapter has been targeted for replacement and crickets
Maineiac12
Well-known member
I wouldn’t believe a thing that Ford’s customer service people say because I doubt they know anything. When I called them, I was told I’d have mine by the 11th of November. I swear they just make
up to get you off the phone.RenegadeStar
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Just received an email from Ford stating the adapter has been shipped. Yay.
F150-Lightning
Member
I just ordered a SuperTap from TeslaTap. Received it in just two days. I used it yesterday and it worked perfectly. They say that they upgraded the locking mechanism that was the main cause for the recall. I see that it has a new metal locking assembly on both the CCS and NACS connectors rather than plastic. It looks good and sturdy. May be a little heavier. Even came with a lanyard to make it easier to activate and not drop.
Here is a link to the site. SuperTap
Here is a link to the site. SuperTap
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jdmackes
Well-known member
I've noticed that the website now has a popup for me to check on the status of my adapter. Nothing is updated though, it's still the same old information from when I originally ordered it.
21st Century Truck
Well-known member
I just received an email notice from Ford that my replacement Tesla adapter, for the one I had ordered last January or February when I had the Mach E, had just shipped.
My original Mach E adapter which I've kept after I traded up to the Lightning, was order #1751, and the Ford email about the just-shipped replacement adapter quotes the same order number as this original adapter had, which I had received in very late May or very early June and have been using ever since.
My Lightning adapter, order 124,424, originally due to have shipped this past October, is now planned to ship this November.
My original Mach E adapter which I've kept after I traded up to the Lightning, was order #1751, and the Ford email about the just-shipped replacement adapter quotes the same order number as this original adapter had, which I had received in very late May or very early June and have been using ever since.
My Lightning adapter, order 124,424, originally due to have shipped this past October, is now planned to ship this November.
Ish
Well-known member
I STILL have the new pop up on my account even though I received my new adapter two weeks ago. I advise against believing anything on your ford.com account.
The Weatherman
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Well this is getting depressing. Seems like a lot of my interaction with Ford is depressing here lately. 
It appeared that the replacements were coming out in order# sequence as reported by those that have mentioned their original order # and having received a shipping email.
The latest one mentioned are now greater than mine and I have not seen any additional communication.
Man this sh$t is getting old!
Rant ended.
Oops! My bad. I still have time to wait. My # was 5131 not 1531 like I thought. Dang old age!
It appeared that the replacements were coming out in order# sequence as reported by those that have mentioned their original order # and having received a shipping email.
The latest one mentioned are now greater than mine and I have not seen any additional communication.
Man this sh$t is getting old!
Rant ended.
Oops! My bad. I still have time to wait. My # was 5131 not 1531 like I thought. Dang old age!
Last edited:
jpblincoln
Member
Replacement adapter shipped today.
