Tesla NACS Adapter Recall / Replacement Notice (10/24/24)

[Farmford42]

I dont see any update on my ford account to show the adapter "situation" (satisfaction program)
I did get a notice to swap out the adapter and updated my info. Did the people who have received a replacement adapter get a shipping notice? @Ish Or did it just show up?

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[Warp Asylum]

Orders in the 20k region are getting new adapters while we have no word on our replacements.

 

[Ish]

I dont see any update on my ford account to show the adapter "situation" (satisfaction program)
I did get a notice to swap out the adapter and updated my info. Did the people who have received a replacement adapter get a shipping notice? @Ish Or did it just show up?

I did get a shipping notification on a Friday and got it the following Tuesday. FedEx didn’t actually pick it up until the following Monday.

Everything was the same as the original adapter shipping notification.

 

[RenegadeStar]

Still waiting on our replacement

 

[johnnyonetime]

Still waiting on our replacement

As am I. Tried to use the original last week and got 7 minutes/17.8 kWh before it ended the session. Now my A2Z adapter has been targeted for replacement and crickets

 

[RenegadeStar]

As am I. Tried to use the original last week and got 7 minutes/17.8 kWh before it ended the session. Now my A2Z adapter has been targeted for replacement and crickets

Same, fortunately we got an email today from A2Z saying its replacement will be here next week. I also just got off the phone with Ford and they said they are slipping them into current batches going out and that the recalled ones should be out by the end of the month.. we will see.

 

[Zprime29]

As am I. Tried to use the original last week and got 7 minutes/17.8 kWh before it ended the session. Now my A2Z adapter has been targeted for replacement and crickets

At least the A2Z one is safe to use while waiting.

 

[Maineiac12]

Same, fortunately we got an email today from A2Z saying its replacement will be here next week. I also just got off the phone with Ford and they said they are slipping them into current batches going out and that the recalled ones should be out by the end of the month.. we will see.

I wouldn’t believe a thing that Ford’s customer service people say because I doubt they know anything. When I called them, I was told I’d have mine by the 11th of November. I swear they just make up to get you off the phone.

 

[RenegadeStar]

Just received an email from Ford stating the adapter has been shipped. Yay.

 

[F150-Lightning]

I just ordered a SuperTap from TeslaTap. Received it in just two days. I used it yesterday and it worked perfectly. They say that they upgraded the locking mechanism that was the main cause for the recall. I see that it has a new metal locking assembly on both the CCS and NACS connectors rather than plastic. It looks good and sturdy. May be a little heavier. Even came with a lanyard to make it easier to activate and not drop.
Here is a link to the site. SuperTap

 

[jdmackes]

I dont see any update on my ford account to show the adapter "situation" (satisfaction program)
I did get a notice to swap out the adapter and updated my info. Did the people who have received a replacement adapter get a shipping notice? @Ish Or did it just show up?

I've noticed that the website now has a popup for me to check on the status of my adapter. Nothing is updated though, it's still the same old information from when I originally ordered it.

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