I did get a shipping notification on a Friday and got it the following Tuesday. FedEx didn’t actually pick it up until the following Monday.I dont see any update on my ford account to show the adapter "situation" (satisfaction program)
I did get a notice to swap out the adapter and updated my info. Did the people who have received a replacement adapter get a shipping notice? @Ish Or did it just show up?
As am I. Tried to use the original last week and got 7 minutes/17.8 kWh before it ended the session. Now my A2Z adapter has been targeted for replacement and cricketsStill waiting on our replacement
Same, fortunately we got an email today from A2Z saying its replacement will be here next week. I also just got off the phone with Ford and they said they are slipping them into current batches going out and that the recalled ones should be out by the end of the month.. we will see.As am I. Tried to use the original last week and got 7 minutes/17.8 kWh before it ended the session. Now my A2Z adapter has been targeted for replacement and crickets
At least the A2Z one is safe to use while waiting.As am I. Tried to use the original last week and got 7 minutes/17.8 kWh before it ended the session. Now my A2Z adapter has been targeted for replacement and crickets
I wouldn’t believe a thing that Ford’s customer service people say because I doubt they know anything. When I called them, I was told I’d have mine by the 11th of November. I swear they just make up to get you off the phone.Same, fortunately we got an email today from A2Z saying its replacement will be here next week. I also just got off the phone with Ford and they said they are slipping them into current batches going out and that the recalled ones should be out by the end of the month.. we will see.
I've noticed that the website now has a popup for me to check on the status of my adapter. Nothing is updated though, it's still the same old information from when I originally ordered it.I dont see any update on my ford account to show the adapter "situation" (satisfaction program)
I did get a notice to swap out the adapter and updated my info. Did the people who have received a replacement adapter get a shipping notice? @Ish Or did it just show up?
I STILL have the new pop up on my account even though I received my new adapter two weeks ago. I advise against believing anything on your ford.com account.I've noticed that the website now has a popup for me to check on the status of my adapter. Nothing is updated though, it's still the same old information from when I originally ordered it.