Walk Away Lock - "This setting isn't available right now" error

[JAXLightning]

Hello,

Long time lurker first time poster here. I purchased a 2024 Lightning XLT on last Saturday (12/28). Yesterday, I had some time, so I was going to get it setup how I'd like. Going through the settings I was looking to turn off the honk for the walk away lock. When I tried to change the audible feedback I got the "This setting isn't available right now" error. I thought OK I'll just disable WAL and reenable it. Once I disabled it I now get the "This setting isn't available right now" error every time I tried to enable it.

Now I don't know that this is related, but after this while changing some other settings, I got the notification that my truck had been updated (ECG-24.2.4.10)

I did call Ford and they had me do a module re-boot using the steering wheel buttons, but there was no change.

I'm just wondering if anyone else has seen this? It looks like the update I got has been out for a while so I would have expected to see at least one post here if that was the issue.

Ford says I'll need to take it to the dealer to have it looked at so that's my next step.

 

[TaxmanHog]

Give the truck a few hours / day's rest then try again.

Sometimes very recent updates confound functionality and good long nap is all she needs.

If that doesn't resolve the problem, use the onboard feedback to tell the engineers the problem you're having, telemetry and your words will help them pin down a bug if that is the true issue.

 

[JAXLightning]

Give the truck a few hours / day's rest then try again.

Sometimes very recent updates confound functionality and good long nap is all she needs.

If that doesn't resolve the problem, use the onboard feedback to tell the engineers the problem you're having, telemetry and your words will help them pin down a bug if that is the true issue.

Thanks, it's still happening today, over 24 hours later so I don't think that's it. I didn't think about the feedback, but I will do that.

So far not thrilled with the Ford (corporate) support. I didn't document everything in the OP but I first used the chat on the site and the answer was that the feature was removed, which I knew wasn't the case, so I pressed. They then told me to call, which I did and was passed around a few times before they had me try the module reset then told I'd have to take it in. If there's telemetry and someone calls in with an issue, you'd think they'd be able to check it or at least pass it on to someone who could.

 

[Maquis]

The walk away lock in my Mach-E quit working last week. Yesterday, I tried to toggle the setting off and back on again. I got that same message. Planning to try it again later.

 

[PJnc284]

The walk away lock in my Mach-E quit working last week. Yesterday, I tried to toggle the setting off and back on again. I got that same message. Planning to try it again later.

ha wouldn't surprise me if they disabled it. Ford giveth and Ford taketh away. Still working on my 23 that I had the dealer manually install the BCM update on. At least for now anyways....

 

[Scorpio3d]

Does the WAL still work and just the button doesn’t or WAL does not work as well as as the button?

 

[Maquis]

Does the WAL still work and just the button doesn’t or WAL does not work as well as as the button?

In my case (again, this is on my Mach-E), the walk away lock does not work. Today, it let me toggle the button, but still doesn’t lock.

 

[antho]

My 24 F150 did the same thing. I went into the APIM with forscan and toggled it off the back on. Has been working sense.

 

[JAXLightning]

Does the WAL still work and just the button doesn’t or WAL does not work as well as as the button?

In my case it's neither. WAL doesn't work, it also won't let me toggle it on.

 

[Adventureboy]

My 2023 had the BCM updated during a CSP and WAL now works. I do not have the switch in the settings. Investigating, it seems the BCM update included WAL activated by default, but Ford hadn't released the update in the settings yet. It's been like this for about 3 months now.
I wonder if you might have the opposite issue where your BMC doesn't have the WAL feature yet and your settings version is ahead of it.

 

[StevenC56]

I received a message last week on my FordPass app saying a recent Android 14 update may have caused the PAK to be inactive, and that Ford was working with third parties on a solution.

 

[HOTAS]

WAL and Keyless Entry/Lock and PAK features are 3 different things.

WAL does not require the use of any button.

Keyless Entry (Lock feature) requires pushing (touching) the square button on the driver door handle.

(WAL and Keyless Entry/lock require smart key fob.
PAK requires proper trim level and a smartphone)

(use of the word “button” to mean screen “toggle”
is confusing.)
Funny how all this tech complicates the once simple “lock the car doors” Lol.

 

[PJnc284]

By button, I'm assuming they're referring to the toggle on the main screen to enable/disable WAL.

 

[rugedraw]

My 24 F150 did the same thing. I went into the APIM with forscan and toggled it off the back on. Has been working sense.

To anyone experiencing this issue, I recommend you try this. Antho knows his stuff.

 

[Maquis]

In my case (again, this is on my Mach-E), the walk away lock does not work. Today, it let me toggle the button, but still doesn’t lock.

For those interested, I found the problem with WAL not working in my car. Ever since I started using PAAK (October), I keep a fob in the car in a faraday bag. I found that if I removed the key (still in the bag) from the car, WAL would work. So I wrapped the key in aluminum foil, put it back in the bag, and it now functions properly with the fob hidden in the car.

I’m not sure what changed to make the key visible all of the sudden, maybe the faraday bags I have are marginal?

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