Powertrain Malfunction/ Reduced Power

[derelict]

Looks like I have a similar issue. 2023 XLT, yesterday got a charge fault error while plugged into my juicebox. After a whole bunch of experimentation:

- I can't charge above 66%, otherwise I can drive around fine.
- L2 charging works fine until it hits 66%
- DCFC will only charge at a max of 27KW, then will fault when it hits 66%
- Tesla V3 charged at 27KW, then started to drop
- EA 350kW station only charged at 20KW then started dropping
- EVGO 50kW station started at 24KW then steadily dropped until hitting 66% and faulting
- I have a Powertrain Malfucntion / Reduced power message on my App but I didn't see it flash on the display
- I have the service vehicle soon note but I thought that was because I was close to 10k miles.

Bringing it in on Monday morning, will report back.

Update for my issue, they told me there was a problem with a battery bridge part. It would take about a week to get the part and swap it. So they gave me an ICE loaner FOC. Interesting thing is the service manager also gave me a number I can call afterwards to get reimbursed for my gas since I have an electric. Once I get my truck back I will post the details of the repairs off the documentation.

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[TaxmanHog]

Update for my issue, they told me there was a problem with a battery bridge part. It would take about a week to get the part and swap it. So they gave me an ICE loaner FOC. Interesting thing is the service manager also gave me a number I can call afterwards to get reimbursed for my gas since I have an electric. Once I get my truck back I will post the details of the repairs off the documentation.

Looking forward to see the actual part number / description!!

Bridge?????

Maybe they meant contactors !?!?!

 

[derelict]

Looking forward to see the actual part number / description!!

Bridge?????

Maybe they meant contactors !?!?!

Got a call from the dealer today that my part came in early and they would have the repairs done in the next day or two. He said it was called an Array... so doesn't that mean they are replacing a cell or a bunch of cells?

 

[Bigisland Guy]

Got my 23LSR out of shop today also bad array under 10D672 module could be part # NL3210D672E. This is the second time with this issue. Surrendering truck tomorrow under BB. Already have replacement 24PER. Still Love the Truck and hoping no similar issues again.

 

[TaxmanHog]

Got a call from the dealer today that my part came in early and they would have the repairs done in the next day or two. He said it was called an Array... so doesn't that mean they are replacing a cell or a bunch of cells?

Array aka battery module.

From @Bigisland Guy post
https://ford.autonationparts.com/parts/ford-battery-nl3z10d672e

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