Powertrain Malfunction/ Reduced Power

[Clay9839]

I am adding my 2022 Platinum to the list of affected vehicles. Build date of 6/22 on the door sticker.

I ended up with the red ring on my charging port, reduced output power, plus the inability to charge. Orange wrench icon on my dash, and similar error message in FordPass as others in this thread. I just scheduled my truck to get taken in to the dealer for a battery module recall this Thursday so I will add this to their list of things to check out when I get there.

I am at 36,212 miles so this problem just popped up right outside of my bumper to bumper warranty term.

Edited to fix a typo: 36k not 30k.

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[mb0220]

I am adding my 2022 Platinum to the list of affected vehicles. Build date of 6/22 on the door sticker.

I ended up with the red ring on my charging port, reduced output power, plus the inability to charge. Orange wrench icon on my dash, and similar error message in FordPass as others in this thread. I just scheduled my truck to get taken in to the dealer for a battery module recall this Thursday so I will add this to their list of things to check out when I get there.

I am at 30,212 miles so this problem just popped up right outside of my bumper to bumper warranty term.

I hope you are still covered! Should be - I think the powertrain warranty is longer.

 

[mb0220]

Update on my case:
Replacement parts took 2 weeks to arrive. (Came from Canada, of all places.)
Work started the week of the 17th. I called to check on progress on 7/20 and they told me they were stuck at the stage of programming the battery cells because of the CDK cyber attack. On 7/21 I guess someone at the dealer got wise and figured they could reach out to Ford engineers directly to get the software package they needed to do the cell programming. Got it done that night and I picked it up. All driving since then has been normal. Issue appears to be resolved.

 

[Zprime29]

I am adding my 2022 Platinum to the list of affected vehicles. Build date of 6/22 on the door sticker.

I ended up with the red ring on my charging port, reduced output power, plus the inability to charge. Orange wrench icon on my dash, and similar error message in FordPass as others in this thread. I just scheduled my truck to get taken in to the dealer for a battery module recall this Thursday so I will add this to their list of things to check out when I get there.

I am at 30,212 miles so this problem just popped up right outside of my bumper to bumper warranty term.

Bumper to bumper is 36k/3yr, but the battery is covered for 100k/8yr so you will be covered for the repair. Hopefully it goes smoothly and quickly. I'd like to think Ford/Dealers are getting better at this.

 

[bmwhitetx]

I am at 30,212 miles so this problem just popped up right outside of my bumper to bumper warranty term.

From 2022 EV Warranty Guide, the power train and EV-specific have longer warranties:

 

[mb0220]

Bumper to bumper is 36k/3yr, but the battery is covered for 100k/8yr so you will be covered for the repair. Hopefully it goes smoothly and quickly. I'd like to think Ford/Dealers are getting better at this.

I agree about the dealers getting better at it. Aside from the hiccup with the cyber attack, they were pretty spot on with what needed to be done, how long it would take to get the parts and how long it would take to do the work.

 

[powercatnewt]

About a month after I got all the recalls done I got the message that I would get every so often before the recall. This time is it different the others went away after letting the truck set. This has been there for 3 days days now. To add insult to injury when I charged it last night it charged a bit and then gave me a charge error. It stopped at 64% and says charging error. I have tried unplugging it and trying again to no avail. The truck is limited to 57% power as well? I hooked up a code reader and it is telling me POB24-21 Battery Energy Control Module
Hybrid/(EV) Battery 'A' Voltage Unstable. I have an appointment at Grapevine Ford tomorrow morning but they won't have rental cars for a day or two so i am stuck. Is this a battery replacement most likely or something else? I love this truck but I am starting to worry about its reliability long term.

Thanks,
Jason

 

[powercatnewt]

Just found this thread after posting a question. I think I am in the same boat.
About a month after I got all the recalls done I got the message that I would get every so often before the recall. This time is it different the others went away after letting the truck set. This has been there for 3 days days now. To add insult to injury when I charged it last night it charged a bit and then gave me a charge error. It stopped at 64% and says charging error. I have tried unplugging it and trying again to no avail. The truck is limited to 57% power as well? I hooked up a code reader and it is telling me POB24-21 Battery Energy Control Module
Hybrid/(EV) Battery 'A' Voltage Unstable. I have an appointment at Grapevine Ford tomorrow morning but they won't have rental cars for a day or two so i am stuck. Is this a battery replacement most likely or something else? I love this truck but I am starting to worry about its reliability long term. Do they replace the whole battery or just one part? Do the other parts have problems as well?
2022 ER Lariat with 22257 miles.

 

[mb0220]

Your symptoms sound exactly like mine. Same power reduction (57%) and same SOC charging fault (65%). In my case they needed to replace one battery module. The part took about a week to arrive, and the work to install and get the battery reprogrammed was another two days. Good news is that the process appears to be well documented - the techs know what needs to be done and how to do it. No issues since I got it back which was several weeks ago and I've done a couple medium long trips since then.

 

[GoodSam]

Check my spreadsheet linked in my signature below and do a find for "57%" and you can see a number of reports. For some it is a bad cell in a battery module, and for others it can be a different cause. Most of these listed in the main thread for PM/RP since 2022. https://www.f150lightningforum.com/forum/threads/powertrain-malfunction-reduced-power.12873/
@powercatnewt , what is your build date shown on the drivers door sticker? miles?

 

[powercatnewt]

Your symptoms sound exactly like mine. Same power reduction (57%) and same SOC charging fault (65%). In my case they needed to replace one battery module. The part took about a week to arrive, and the work to install and get the battery reprogrammed was another two days. Good news is that the process appears to be well documented - the techs know what needs to be done and how to do it. No issues since I got it back which was several weeks ago and I've done a couple medium long trips since then.

That is good to hear hopefully I can get a rental car soon

 

[powercatnewt]

Wow I am shocked to see over 500 of these on the tracking sheet just from this one site.
Seeing the number of different modules it doesn't seem too isolated.

 

[GoodSam]

Wow I am shocked to see over 500 of these on the tracking sheet just from this one site.

Actually, my spreadsheet (in my signature below) is using over 500 lines, but lots of spaces between threads and some folks did not have battery modules replaced. Although, a few have had more than one battery module replaced! And the threads or reports are from more than just this wonderful f150lightningforum.

2022 build trucks seem to be the most burdened with poor quality control on the battery cells. Ford predicted 4% of trucks would have bad modules. Wish they would just swap out our 2022 complete battery packs (6 or 9 modules, not sure of the number of cells in the various modules) with the latest builds that hopefully have a much lower fail rate. Although, again, @MickeyAO 's reporting of testing of the cells seemed to hint that they could be a little too easily stressed with long (large "delta") DCFC charging times / ranges for his tastes. Not sure how new the cells are that he is testing. And I think his testing can be a bit more extreme than our Ford Battery Monitoring System would allow?

 

[Ford Motor Company]

Just found this thread after posting a question. I think I am in the same boat.
About a month after I got all the recalls done I got the message that I would get every so often before the recall. This time is it different the others went away after letting the truck set. This has been there for 3 days days now. To add insult to injury when I charged it last night it charged a bit and then gave me a charge error. It stopped at 64% and says charging error. I have tried unplugging it and trying again to no avail. The truck is limited to 57% power as well? I hooked up a code reader and it is telling me POB24-21 Battery Energy Control Module
Hybrid/(EV) Battery 'A' Voltage Unstable. I have an appointment at Grapevine Ford tomorrow morning but they won't have rental cars for a day or two so i am stuck. Is this a battery replacement most likely or something else? I love this truck but I am starting to worry about its reliability long term. Do they replace the whole battery or just one part? Do the other parts have problems as well?
2022 ER Lariat with 22257 miles.

Hi there, Jason. This powertrain concern doesn’t sound like something we want you to experience with your Lightning truck. Should you need further assistance, please send us a PM with your VIN and the name and location of your Ford dealer and I'd be happy to look into how I can assist you on my end. To send a private message, just click on our username and select "Start Conversation".

 

[woodrax]

I started receiving this error again a couple of days ago, after having the error back in January, and having it clear itself. This time, the error is being persistent and, oddly, we are also getting a “Charging Port Door is Open” error, even when it is closed.

We will be taking the truck in this time, once my mother-in-law is well enough to drive (it is primarily her vehicle).

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