A2Z Adapter Recall: Typhoon v1 Exchange Program

[JRT]

I'm calling tomorrow as my order was June 23, but I got a sliding lock V1 from what I can tell in July. I remember some starting getting the upgrade about the same time I got my V1, so maybe they need to check those order dates.

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[carys98]

Was it clear to you whether you are getting the new adapter, and then sending the old one back, or the opposite - send the old one back and then get the new one?

It wasn’t clear but it seems like they want the old one back first. I don’t remember the exact wording but for shipping it had something about pickup so maybe they’ll have UPS or FedEx pick it up. According to the email they sent they will update in 1-3 days.

 

[johnnyonetime]

I will ship the old upon receipt of the new, same as Ford proposes with their adapter.

 

[COrocket]

Over time, and after approximately 10,000 cycles of insertion and withdrawal,

Darn at the rate I’m going I’d only get 400 years of service out of a V1 adapter….

 

[KevinC]

This just sounds like sour grapes on Tesla's part. There was probably some verbage in their letter about threatening to sue that got A2Z to do this. Tesla wants to bring other maker's down to their level so they can say everyone's getting recalled, not just ours.

 

[LightningShow]

I will ship the old upon receipt of the new, same as Ford proposes with their adapter.

Yup, I'm keeping it unless they send me the new one first.

 

[Lightning Rod]

I got the same email. I input my info and mine qualifies for the recall.

They seem to be giving me the option to exchange, or return. It sounds like exchange means they'll provide me with the up-to-date model, but return sounds like they will give me my money back... which is ok with me, now that I have my Ford adapter that seems to be working great! I hope that they will give me my cash back!

Am I reading into this correctly?

EDIT:

I can only exchange. I saw the 2 buttons but when I checked the box on the item, only the exchange button was available.

 

[shutterbug]

Aw crap. Just got the email.

Why "Aw crap"?

 

[MountainAlive]

was hoping I didn't have to replace it since that likely means waiting without an adapter. But my Ford adapter is allegedly arriving this month finally.

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